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  3. Lightbox images not loading

Lightbox images not loading

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  • H Offline
    H Offline
    heberbrandao
    wrote on last edited by
    #3

    Same issue happening to me. In some pages the lightbox work, and for others the navigation doesn't work.

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    0
    • arminunruhA arminunruh

      i see. are both lay theme and the lightbox addon updated?
      did you clear your caching plugin's cache?

      if yes and it doesn't work:

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      J Offline
      J Offline
      Joeg
      wrote on last edited by
      #4

      @arminunruh thanks, how do I clear the plugin's cache?

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #5

        hey there!

        if u update the lightbox addon, it should work again

        So i changed some things for lay theme and all the addons so they still work with iPads with iOS versions from 2018.
        The code had to be transpiled to an earlier version of javascript that older browsers could comprehend.

        Then what happened is the lazyloading library im using seems to have not worked properly for some people for their lightbox.
        So i coded the image loading behaviour myself now at least for the lightbox.

        So it was my fault in the end. But I didn't catch the bug because on my lay theme it all worked.

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        • F Offline
          F Offline
          fo.x
          wrote on last edited by
          #6

          Hello,
          I have the same problem ....

          WP 6.4.2
          Lay Theme 6.6.6
          Lay Theme Lightbox 1.6.6

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #7

            yea can u please update the lightbox addon?
            i just released a new update, then it should work

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #8

              oh i see you have already updated to the latest lightbox version

              can u disable your caching plugin or like clear its cache?
              if it doesn't work:

              gcan you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              so far the update fixed things though for 2 people already

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #9

                okay so it was because of this custom css:

                img {
                transition-duration: 0s!important;
                }

                if you dont want a transition use none instead of zoom here:

                please always do the steps in the cyan box that says "before you post"

                this point could have fixed it:
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                Screenshot 2024-01-16 at 13.03.25.png

                in lay options -> lightbox addon

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                • B Offline
                  B Offline
                  bastisevastos
                  wrote on last edited by
                  #10

                  Hi Armin,

                  i have the same problem.
                  Lightbox: 1.7.1
                  Laytheme: 6.8.9
                  WP: 6.4.3

                  I activated the Lightbox Add-On but I can't click on the photos to open.

                  A 1 Reply Last reply
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                  • B bastisevastos

                    Hi Armin,

                    i have the same problem.
                    Lightbox: 1.7.1
                    Laytheme: 6.8.9
                    WP: 6.4.3

                    I activated the Lightbox Add-On but I can't click on the photos to open.

                    A Online
                    A Online
                    alasdair17
                    wrote on last edited by
                    #11

                    @bastisevastos hey, if you post a link to your site I can try and help.

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #12

                      yea i need a link

                      or if u like:

                      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                      Online Users
                      A
                      alasdair17
                      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                      laytheme.com
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