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  3. fatal error after installation of laytheme

fatal error after installation of laytheme

Scheduled Pinned Locked Moved Installation Problems
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  • S Offline
    S Offline
    Sunnyi
    wrote on last edited by
    #1

    Hi there. After installing lay.zip in themes I can see nothing on my landing-homepage (like the other times I installed it). the domain is bittedrehensiedurch.de and I got an e-mail from wordpress saying (translated from german to english):

    Hello!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your website and notifies you with this automated email.

    In this case, WordPress caught an error in your theme “Lay Theme”.

    First, visit your website (https://www.bittedrehsiedurch.de/) and check for any visible problems. Next, visit the page where the error occurred (https://www.bittedrehsiedurch.de/wp-admin/post.php?post=1&action=edit) and check if there are any visible problems.

    Please contact your hosting company for assistance in further investigating this issue.

    If your website seems to be broken and you can no longer access your dashboard as usual, WordPress now has a special “recovery mode”. This allows you to securely log into your dashboard and conduct further research.

    https://www.bittedrehsiedurch.de/wp-login.php?action=enter_recovery_mode&rm_token=S0ITYkx17sEhzXkEkbajYg&rm_key=oMqylIIZEgsW5SGIaxFFeX

    To protect your website, this link expires in 1 day. But don't worry: a new link will be emailed to you if the error occurs again after the deadline.

    If you're looking for help with this issue, you may be asked for some of the following information:
    WordPress version 6.4.2
    Active Theme: Lay Theme (version 2.2.2)
    Current plugin: (version)
    PHP version 8.1.26

    Error details

    An error of type E_ERROR was caused on line 74 of the file /home/sites/site100028340/web/bittedrehsiedurch.de/wp-content/themes/lay-1/fontmanager/fontmanager.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /home/sites/site100028340/web/bittedrehsiedurch.de/wp-content/themes/lay-1/ fontmanager/fontmanager.php:74
    Stack trace:
    #0 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-includes/class-wp-hook.php(324): FontManager->backend_add_attachment_webfonts()
    #1 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #2 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-includes/plugin.php(517): WP_Hook->do_action()
    #3 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-admin/admin-header.php(118): do_action()
    #4 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-admin/edit-form-advanced.php(425): require_once('...')
    #5 /home/sites/site100028340/web/bittedrehsiedurch.de/wp-admin/post.php(206): require('...')
    #6 {main}
    thrown

    I tried to update laytheme to the latest version but that also didn't work.

    error message: "An error occurred while updating lay: the old version could not be moved to the upgrade-temp-backup directory."

    Can you help me?

    kind regards and thank you,
    Sunnyi

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      your lay theme version is too outdated.
      you'd need the latest version. if you haven't bought lay theme, there is no free version anymore. maybe u downloaded the free version many years ago?

      if you have ever bought lay theme you can always get the latest version on laykeymanager.com

      you'd need to delete the "lay" folder in "wp-content -> themes" folder on your FTP
      then your wordpress admin will be accessible again.

      you could also try setting your php version to 7, but would be better to use the latest version of lay theme

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      • S Offline
        S Offline
        Sunnyi
        wrote on last edited by
        #3

        Thanks for your answer! Yes, I thought that was the problem. Unfortunately I have entered an incorrect email address. Is there a possibility that I can send you my key by email to get the current version?

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          sure just write info@laytheme.com and can you let me know your key please

          then i can also correct your email address so you'd be able to use laykeymanager.com

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          • S Offline
            S Offline
            Sunnyi
            wrote on last edited by
            #5

            thanks a lot, just sent you an email

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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
            laytheme.com
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