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  3. Can't add new/existing images to the page / "Choose image" modal is empty

Can't add new/existing images to the page / "Choose image" modal is empty

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  • V Offline
    V Offline
    volca
    wrote on last edited by volca
    #1

    Navigating to the page view and then clicking +image does nothing. I can only see empty modal. Can't see images I uploaded before nor buttons.
    alt text0_1486152717728_Edit_Page_‹ivan_butyliuk—_WordPress.png

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    • V Offline
      V Offline
      volca
      wrote on last edited by
      #2

      I don't know how, but it either fixed itself or I somehow managed to fix it.

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      • M Offline
        M Offline
        mrgrdbrgs
        wrote on last edited by
        #3

        Hey Volca and Armin,

        The same is happening to me.
        Any ideas on how to fix it?
        Thanks!
        :)

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        • A Offline
          A Offline
          aritamatos
          wrote on last edited by
          #4

          Same problem here! Any fix already?

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          • helenH Offline
            helenH Offline
            helen
            wrote on last edited by
            #5

            Same here! Tried different browsers, didn't help.

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by arminunruh
              #6

              Hey @mrgrdbrgs as I cannot reproduce the issue, can you please send me your wordpress admin panel login data to armin.unruh@gmail.com ? Please also send a link to your website and a link to this topic for reference.

              Then I will take a look in your admin panel to find the error.

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              • M Offline
                M Offline
                mrgrdbrgs
                wrote on last edited by
                #7

                hey @arminunruh, sent! thanks

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                • G Offline
                  G Offline
                  gnomjogson
                  wrote on last edited by
                  #8

                  Maybe this is related. I updated Laytheme and all its plugins to newest version today. Now when i try to add an image i get this js error in console:

                  Adding Image failes

                  Also, the carousel overlay does not show up when i click the [+carousel] buttonn,

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                  • V Offline
                    V Offline
                    volca
                    wrote on last edited by
                    #9

                    I had Jetpack plugin installed and activated, after disabling all plugins and turning them on one by one I figured what caused a problem. I would recommend checking your plugins.

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by arminunruh
                      #10

                      Yea, so on another wordpress install we had the same problem too and disabling the "jetpack" plugin made it work again.

                      gnomjogson, if that doesn't work for you you can send me your wordpress admin panel login data. Then I can try a few things and try to make it work :/.
                      Please don't forget to provide a link to your website and this topic for reference.

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                      • arminunruhA arminunruh

                        Yea, so on another wordpress install we had the same problem too and disabling the "jetpack" plugin made it work again.

                        gnomjogson, if that doesn't work for you you can send me your wordpress admin panel login data. Then I can try a few things and try to make it work :/.
                        Please don't forget to provide a link to your website and this topic for reference.

                        G Offline
                        G Offline
                        gnomjogson
                        wrote on last edited by gnomjogson
                        #11

                        @arminunruh Just sent you a mail. No plugins activated except the LayTheme ones.

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                        • B Offline
                          B Offline
                          Brant
                          wrote on last edited by
                          #12

                          For me, deactivating the Jetpack Plugin worked.

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