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Lay Theme Forum

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  3. First image of carousel is not showing when scrolling.

First image of carousel is not showing when scrolling.

Scheduled Pinned Locked Moved Bug Reports
carouselbugissue
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  • P Offline
    P Offline
    pipaslol
    wrote on last edited by
    #7

    its happening to me as well

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    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #8

      did u do all these steps

      When using a WordPress Cache plugin, disable it or clear your cache.
      Update Lay Theme and all Lay Theme Addons
      Disable all Plugins
      Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #9

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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        • E Offline
          E Offline
          Eeva
          wrote on last edited by Eeva
          #10

          Hi! Did you find out what the problem was?

          I have the same problem with a website. It is not a split screen site. I use Safari Version 17.5 on macOS Sonoma 14.5: https://schoenetoene.ch

          The video on the first slide only appears after I've clicked on the next slide and returned. Lazy loading is deactiveated. It works on Chrome.

          The first screenshot is when I open the website. The second screenshot is after revisiting the first slide of the carousel.

          Bildschirmfoto 2024-08-05 um 14.53.31.png Bildschirmfoto 2024-08-05 um 14.53.37.png

          Also: I did all the things you recommend before posting :)

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #11

            hey eva!

            lazyloading is turned on for videos by default.
            we did have problems with lazyloading for videos on firefox.
            but on safari, so far we didn't have issues with lazyloading videos.

            let me look at the code a little, maybe i will try and change it so you can disable lazyloading for safari too mmh

            so far, we only had an option for turning off lazyloading for html5 videos for firefox in "lay options", all the way at the bottom:

            Screenshot 2024-08-06 at 14.54.24.png

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #12

              can you please update both lay theme and the carousel addon?
              also disable your caching plugin if you have one or clear its cache

              does it work now?

              E 1 Reply Last reply
              1
              • arminunruhA arminunruh

                can you please update both lay theme and the carousel addon?
                also disable your caching plugin if you have one or clear its cache

                does it work now?

                E Offline
                E Offline
                Eeva
                wrote on last edited by Eeva
                #13

                @arminunruh thank you very much for your fast answer. Unfortunately it's still not working, althought I've updated the lay theme and the carousel addon. I also deactivated a caching plugin and cleared the cache on safari.

                Is there anything else I could try?

                Liebe Grüsse
                Eeva Sirkka

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                • E Offline
                  E Offline
                  Eeva
                  wrote on last edited by
                  #14

                  hi @arminunruh !

                  Now, after like 5 hours it's suddenly working as it should. Thank you for your help. I really appreciate your work.

                  Liebe Grüsse!

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #15

                    nice! its weird that it took 5 hours mh! :/

                    E 1 Reply Last reply
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                    • arminunruhA arminunruh

                      nice! its weird that it took 5 hours mh! :/

                      E Offline
                      E Offline
                      Eeva
                      wrote on last edited by
                      #16

                      @arminunruh maybe it was faster, but I didn't check before :)

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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                      Online Users
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                      alasdair17
                      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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