Lay Theme Forum

oh

whats the email address of him? i can send refunds
i just answered almost all emails today, not sure if his landed in spam maybe

Dear @gg

Thank you for the video, I have not experienced this with other users so please make sure of the following:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue.

If using a WordPress Cache plugin, disable it or clear your cache.

License key not activated - (in website blank situations or button not available)

https://laytheme.com/troubleshooting.html

If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

Are you using a Custom Phone Layout?

Best wishes Richard