Hi Sal!
Sorry! It seems like I missed answering your question from two weeks before. It kind of got lost in between all the questions I am answering all the time.
Best is you send an email to armin.unruh@gmail.com.
If you include your login and password, we will look into the system to find the problem.
Sorry about the inconvenience.
It can also be connected to your server settings. You never completely know until you check.
All the best!
Marius
