Hi everyone! Thanks for your responses.
Regarding the new update fixing this issue: thank you so much! I really appreciate your quick handling of this.
In relation to how to show the image in emails, to be honest I have no idea. I thought it was always there! lol I don't know where you activate it, but in WooCommerce/settings/emails, at the bottom where the template example appears, it shows up with the images directly.
Ah okay! No worries. Hope you can get it fixed soon. Thanks for your work
Hello everyone,
I'm hoping to get some help with an issue I'm facing regarding WooCommerce product images.
When Lay Theme is active, the product thumbnails are not showing up in the WooCommerce > Orders admin view, nor in the customer/admin order notification emails. Instead, I only see the default placeholder image (the landscape icon).
Here is the interesting part: I ran a test by switching to a default WordPress theme (like Twenty Twenty-Four), and when I did, the product images in those same past orders appeared correctly in the order details.
This seems to suggest that the order data, including the correct product image, is being saved to the database correctly. However, it appears that Lay Theme is unable to retrieve and display this image when viewing the order. I have run this test with all other plugins disabled.
Could you please provide some insight into what might be causing this display issue? Is this a known incompatibility?
Thank you for your time and help.
Hi! I finally resolved it installing wordpress from 0. Thank you so much!
I tried deactivating plugins, updating WordPress and php, clearing the cache, and following all the recommendations, but nothing happens. can you help me? thanks!