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R

RhineRiver

@RhineRiver
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Recent Best Controversial

  • PlaceHolder image for video doesn't disappear ever. Why?
    R RhineRiver

    Hello LayTheme community,

    I have the following problem:
    The placeholder image I've set for a video never disappears. It is still displayed even when minutes have passed and the video must have loaded

    Thats the website: https://rebeccagrundmann.com/not-in-my-name/
    The thing marked "placeholder image" is in fact a placeholder image for a video. Both were properly uploaded via laythemes native option for this. The video is big and might load slowly (depending on your dataspeed) which is why I've set a placeholder image in the first place.

    Background information:
    –– First I uploaded only the video – no placeholder. Soon I found out, that the video due to it's size of 58MB only loads slowly when your Wifi connection is weak.
    –– The video originally came with a size of 400MB. I compressed it to the limit, down to 58MB.
    –– The reason for embedding such a big video is that I want to avoid an ugly cookie-banner or a long cookiebanner-design-process...

    Things I've already tried:
    –– When I deactivate the placeholder, the video loads normally. (a bit faster when in fast Wifi – a bit slower when in slow Wifi...)
    –– I went through all configurations in the video-upload-dialog like (Autoplay / Mute / Show custom play button / etc...) Currently activated: "Show Standard controls".
    –– I tested my case with different operating systems and different browsers on both mobile and desktop.
    –– I deactivated all Plug-Ins and I updated LayTheme.

    I appreciate your attention and support!

    Very best,
    Christian

    Bug Reports
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