make sure u updated everything:
like follow these steps:
Update Lay Theme & Lay Theme's plugins/addons.
You can only update Lay Theme if you have entered your License Key.
Disable all plugins and remove all custom CSS and JS.
When using a WordPress Cache plugin, disable it or clear your cache.
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.
if the problem persists:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?