Lay Theme Forum

if that wont work:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Dear Roussel @rousseljustine

Could you please post a link to your website or provide further information.

Please make sure of the following steps:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue.

If using a WordPress Cache plugin, disable it or clear your cache.

License key not activated - (in website blank situations or button not available)

If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

Talk soon & best wishes 🌝 Richard

Dear @rousseljustine

Are you able to update your Website's php within your web-host services?
As a next step forwards :)

Best
Richard

Dear @rousseljustine

Have replied to your chat message :)

Best
Richard

Nice!
Best and have a wonderful day!
Marius