Could you please post a link to your website for better inspection 🔍
Also if you are able to make sure of the following steps before proceeding please:
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.
Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.
Also if you wish to send me a message via 'Chats' to discuss the issue this is also good! ✨
Talk soon Vincent & have a wonderful day 🌝 Richard