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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • pictures not showing after installing a plug-in

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    mariusjopenM
    Dear @sonnj which pages don't show anymore? Can you reset the permalinks? https://docs.presscustomizr.com/article/404-how-to-reset-flush-permalinks-and-fix-permalink-problems-in-wordpress Best! Marius
  • Entire Website Disappeared Overnight - Pls help

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    mariusjopenM
    Dear @koliveros it all look fine. It is a coming coon page after the intro. Best! Marius
  • Large space beneath menu

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    mariusjopenM
    Ah great! Glad you worked it out!
  • This topic is deleted!

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  • Safari 10 and earlier versions don't load website

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    S
    Perfect, thank's a lot!
  • no Scroll bar

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    CyberSlayersC
    Perfect! Glad to hear! Thank you for using Laytheme! Best, Audrey
  • After last update, blank website

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    CyberSlayersC
    Hello @MargauxLallart, I just had a look at the link you shared, and it seems to work now :) Let us know if you need anything else. Best, Audrey
  • Carousel not working in certain browsers

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    arminunruhA
    you're using lay theme 2.7.5 or maybe you updated lay theme but didn't clear your cache plugin's cache [image: 1592484189923-screenshot-2020-06-18-at-14.42.54.png] to be able to update lay theme you need to activate it using your key. you need to update lay theme and all of your addons, and then make sure to disable your caching plugin or clear your cache in your caching plugin if that doesn't work: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Lightbox Captions Bug for Mobile

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    mariusjopenM
    Dear @eh Nice! Thank you for letting us know! Best and have a wonderful day! Marius
  • HTML5 Appearing Blank in Carousel

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    mariusjopenM
    Daer @Phil-Gibson Nice! Thank you for letting us know! Best and have a wonderful day! Marius
  • Website transfer error

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    mariusjopenM
    Dear @gyoc ok. Thank you for letting us know. Probably it was about his: https://zuziko.com/tutorials/how-to-change-the-default-wordpress-database-prefix/ Best! Marius
  • This topic is deleted!

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  • css type error

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    arminunruhA
    hey @axel i think this is your own CSS it should be: @media (min-width: 601px){ .slug-startseite p a { cursor: pointer!important; } }
  • This topic is deleted!

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  • Carousel don't show caption

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    mariusjopenM
    Dear @User4000 Can you post a link to your website? We will then have a look and inspect that! Many wishes! Marius
  • project descriptions for thumbnails, ERROR

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    mariusjopenM
    Dear @klju923 Can you post a link to your website? We will then have a look and inspect that! Many wishes! Marius
  • This topic is deleted!

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  • Can't update or publish new pages

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    L
    Hello, I have the same issue I think. I try to add text. to an existing. page and once I click update, it loads my index page and the new text is never updated. What should I do ? Louis louisperreault.com
  • All captions flash on carousel upon loading

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    J
    @joehales The latest update has solved this issue. Many thanks.
  • [Project Thumbnail] mobile bugs

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    arminunruhA
    @isa123 said in [Project Thumbnail] mobile bugs: Autoplay for Video Thumbnail on mobile Videos load very slow (mobile/desktop – various browsers) Also this should be improved now. Can you update lay theme and see if that works better now? If not: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

For paid 1-on-1 Lay Theme Coaching, contact Audrey (audrey@cyberslayers.work) or me (info@laytheme.com).

We also code custom websites or bespoke Lay features. Drop me a line at info@laytheme.com or check out my work at arminunruh.com.

Want to support my work? paypal.me/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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