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Bug Reports

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3.2k Topics 14.9k Posts
  • Carousel caption link color

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    arminunruhA
    it is fixed now when u update lay theme
  • Carousel links doesn't work

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    arminunruhA
    hey sorry for the late reply. make sure you have disabled your cache plugin or cleared your cache if that doesn't change anything: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Problem with password protection

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    mariusjopenM
    Dear @dnlbrv Perfect! Glad to hear! Many wishes! Marius
  • Laygridder problem: Sync Phone Layout

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    arminunruhA
    hey so i just tested this with the latest version of laygridder and syncing and unsyncing works for me and the behaviour seems back to normal can you test this and let me know if it works for you too? if it doesn't: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Carousel error Failed to load resource

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    mariusjopenM
    Dear @lousydeal Happy to help! Best! Marius
  • Unpredictable distance between paragraphs

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    mariusjopenM
    Dear @jw Nice! Thank you for letting us know! Best and have a wonderful day! Marius
  • Empty page / no images shown after Carousel Plugin update

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    mariusjopenM
    Dear @gdk Perfect! Glad to hear! Many wishes! Marius
  • Pages can't be reached by URL

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    mariusjopenM
    Dear @EvaAnna Happy to help! Best! Marius
  • Certain Pages only load content on refresh.

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    mariusjopenM
    Dear @Lloyd can you make a screenshot of the console (google inspector) once you see the error? Which browser do you use? Best! Marius
  • Update Bug on 3.0.5 ? Can't update ...

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    arminunruhA
    Hey have you tried googling the error? https://www.google.com/search?q=wordpress+the+update+cannot+be+installed+because+we+will+be+unable+to+copy+some+files&oq=wordpress+the+update+cannot+be+installed+because+we+will+be+unable+to+copy+some+files&aqs=chrome..69i57j69i64.2313j0j7&sourceid=chrome&ie=UTF-8 @mariusjopen that would have been great too if you would have googled that error @thomasmaier In your webhost control panel please see if you have a firewall activated on your server and disable it. In case you haven't entered your license key and activated lay theme, there will be no update notification. im really not sure what could cause that error "the update cannot be installed because we will be unable to copy some files" i can send the latest lay theme version to you, it works pretty well.
  • Transparent white screen in front of the front page

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    No one has replied
  • Error: Mobile Menu visible in Footer?

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    M
    Hey @mariusjopen , i deactivated all plug-ins, the problem remains. i dont have CUSTOM JS code, i even do not know, where to use it. i just added some CSS in the Theme-sections. Any idea? Thanks! Micha @mariusjopen said in Error: Mobile Menu visible in Footer?: Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
  • problem: text over picture – no space between elements

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    mariusjopenM
    Dear @Eeva I can see space between the elements. Can you post a screenshot? Best! Marius
  • Links of previous and next links doesn't work ?

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    mariusjopenM
    Dear @aline-one when I open the website, those links work. Did you have a closer look at the Settings about the project arrows? They depend also on the category. Best! Marius
  • Hide Site Title on Mobile

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    mariusjopenM
    Dear @carlhampus ok. That's a solution. And nothing wrong with it! Still wird that you were not able to hide it… Best! Marius
  • Fatal error when using 'Set Row Background Image'

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    mariusjopenM
    Dear @DFortunato Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains? Is Wordpress and LayTheme up to date? Also PHP needs to be up-to-date. Many wishes! Marius
  • Text-Formats for Mobile Title dont work

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    B
    @mariusjopen Hey, thank you! I have sent you a temporary link.
  • Website super slow - Safari only

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    arminunruhA
    hey maybe talk to your guy who coded the extra sidebar and bottom color switcher? the website loads fine for me on safari in the console i see: SyntaxError: Can't create duplicate variable: 'players1985' maybe some custom code that doesn'T work?
  • Position: sticky not working after update

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    arminunruhA
    i think sticky only works if all parent elements are not position: relative; but position: static. you could search through the elements using "right click" → "inspect element" and see if any parent element has position: relative and change its position property to static good luck
  • Carousel numbers aren't appearing

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    arminunruhA
    if u update your carousel addon it should work again

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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