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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.5k Posts
  • B

    Footer and some rows disappear when using anchor links

    3
    0 Votes
    3 Posts
    118 Views
    mariusjopenM
    Dear @badjuju ok. We have a look. Best! Marius
  • N

    Customising not working

    9
    0 Votes
    9 Posts
    216 Views
    mariusjopenM
    Dear @Nicola-Lorini please do! Best! Marius
  • A

    This topic is deleted!

    1
    0 Votes
    1 Posts
    5 Views
    No one has replied
  • Z

    Scrolling to anchors with the full screen slider enabled

    8
    0 Votes
    8 Posts
    357 Views
    mariusjopenM
    Dear @zochovsky did you have a look here? https://laytheme.com/documentation.html#custom-javascript Best! Marius
  • S

    "no-animation" not working...

    6
    0 Votes
    6 Posts
    290 Views
    S
    @arminunruh @mariusjopen Thank you!
  • N

    iPad Responsive

    2
    0 Votes
    2 Posts
    175 Views
    mariusjopenM
    Dear @Noeliafelip you can always use CUSTOM CSS and media queries to play around with. Best! Marius
  • Hayo GebauerH

    Retina Display custom arrows for Carousel

    7
    0 Votes
    7 Posts
    150 Views
    arminunruhA
    Hey Hayo please use a svg instead. If I wanted to make Retina cursors work I would have to ask people to upload a bigger version of the cursor that is exactly twice the size and yea just using a svg instead is more pragmatic.
  • E

    Carousel Text vertical alignment

    4
    0 Votes
    4 Posts
    84 Views
    mariusjopenM
    Ah! Glad to hear!
  • J

    No license key on mail after purchasing license

    2
    1
    0 Votes
    2 Posts
    75 Views
    mariusjopenM
    Dear @josehoudini check your SPAM for an email by gumroad. Also: Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • M

    Site not working on mobile

    10
    0 Votes
    10 Posts
    247 Views
    mariusjopenM
    Dear @mercor ah great! Thank you for letting us know! Marius
  • U

    Videos not playing

    12
    0 Votes
    12 Posts
    428 Views
    GonzaloG
    Dear @arminunruh , I re-set the links and everything is working perfectly now. Thank you very much!!
  • W

    This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • doorofperceptionD

    Parallax doesn't work after Ajax loading the Laygridder content

    4
    0 Votes
    4 Posts
    80 Views
    mariusjopenM
    Dear @doorofperception thank you!
  • H

    Slow website and too big sized images on mobile

    8
    0 Votes
    8 Posts
    286 Views
    H
    Thanks @arminunruh ! Sent you a mail with my infos :)
  • H

    Autoplay videos vs Mobile

    11
    0 Votes
    11 Posts
    791 Views
    arminunruhA
    Hey! Looking at your website, the videos in the carousel play and I can go to the previous and next slides in the carousel. I also have the latest iphone update. I need to tap on the carousel to go to the next slide. If you want swiping behaviour you need to use the sliding transition instead. I see there are some posts in here from a long time ago related to videos not autoplaying in carousels. This was fixed im sure :D @caromo please create a new post for your issue next time thanks!
  • L

    Emojis in Textfield issue

    13
    1 Votes
    13 Posts
    768 Views
    arminunruhA
    Ok thanks, wrote it down and will work on fixing this!
  • Hayo GebauerH

    Apple Cover on mobile bug

    6
    1
    0 Votes
    6 Posts
    97 Views
    arminunruhA
    Thanks Hayo, I will fix this, I wrote it on my todo list. However, I will first focus on finishing another task for lay theme and then work on this later.
  • moND0711M

    project single view - link with back and forward arrows are not generated properly always

    2
    0 Votes
    2 Posts
    56 Views
    mariusjopenM
    Dear @moND0711 you can chose the behaviour of the project links. If they should consider all projects or only the projects within the same category. Best! Marius
  • R

    Images not viewing on site

    2
    0 Votes
    2 Posts
    38 Views
    mariusjopenM
    Dear @robertlomas Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains? Marius
  • moND0711M

    project arrows - doesn't work in some project pages

    4
    0 Votes
    4 Posts
    133 Views
    mariusjopenM
    Dear@ do you use different categories? Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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