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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.5k Posts
  • edgrbnzE

    Image flashes in during page change

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    4 Posts
    123 Views
    mariusjopenM
    Dear @edgrbnz sure! Keep us updated. Happy to help! Best! Marius
  • E

    This topic is deleted!

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    1 Posts
    1 Views
    No one has replied
  • E

    Can't click on any thumbs/menu points. Nothing happens

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    2 Posts
    80 Views
    mariusjopenM
    Dear @ezone Can you post a link to your website? We will then have a look and inspect that! Many wishes!! Marius
  • M

    page > mobile view bug

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    2 Posts
    74 Views
    mariusjopenM
    Dear @mrrpringle Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains? Best! Marius
  • Q

    This topic is deleted!

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    No one has replied
  • A

    javascript doesn't work on all sites

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    7 Posts
    164 Views
    mariusjopenM
    Dear @ananazfr yes. That is always the good solution! :-D Best! Marius
  • L

    Right Click doesn't work

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    2 Posts
    74 Views
    mariusjopenM
    Dear @Louis-josek Can you post a link to your website? We will then have a look and inspect that! Many wishes!! Marius
  • daniD

    mobile spaces bug (still!)

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    8 Posts
    181 Views
    arminunruhA
    i think the images load at the same time, but the smaller ones just show up more quickly because they are smaller and are loaded faster
  • O

    Site not showing except on Chrome

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    7 Posts
    255 Views
    arminunruhA
    yea well we wrote emails and fixed it the issue was an invalid ssl certificate
  • C

    This topic is deleted!

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    1 Posts
    2 Views
    No one has replied
  • G

    Site title & menu: type cropped at top

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    9 Posts
    755 Views
    mariusjopenM
    Dear @JOEYP26 Best is if you write me a PM and include your username, password and a link to this conversation. Marius
  • D

    Lightbox doesn't work after update

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    16 Posts
    632 Views
    D
    @arminunruh thanxs a lot! great theme and support!
  • S

    Chrome doesn‘t show customized arrows for carousel

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    10 Posts
    362 Views
    mariusjopenM
    Dear @Sojoer we agree and wrote it down for future updates. Best! Marius
  • O

    Carousel is not working (Chrome)

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    2 Posts
    95 Views
    mariusjopenM
    Dear @owlgirl Best is if you write me a PM and include your username, password and a link to this conversation. Marius
  • H

    Site not working on mobile

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    2 Posts
    50 Views
    mariusjopenM
    Dear @HarrietLyall did you have a look into Custom Phone layouts? Maybe it is active… Best! Marius
  • E

    Carousel on Gridder unclickable

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    2 Posts
    81 Views
    mariusjopenM
    Dear @evey_k Best is if you write me a PM and include your username, password and a link to this conversation. Marius
  • G

    Customizer not working after update

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    3 Posts
    242 Views
    arminunruhA
    Look at this for the solution: http://laytheme.com/troubleshooting.html#customizer-does-not-show-up
  • J

    Can't see any highlights in Text editor ?

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    0 Votes
    4 Posts
    72 Views
    mariusjopenM
    Dear @jpp Best is if you write me a PM and include your username, password and a link to this conversation. Marius
  • B

    Webfont not working

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    15 Posts
    527 Views
    arminunruhA
    hey, well your .woff file is not http://work.borashin.info/ but it is on a different domain it seems there is a cdn in use "secureservercdn", maybe you have a cdn plugin installed, please disable it. it could either be a cdn plugin or a cdn option in your webhost control panel download that woff file and upload it through lay options -> webfonts with your cdn disabled if that doesnt work please do the following: please send me these infos to info@laytheme.com: link to this topic website address username and password for your /wp-admin/ admin area also send the .woff file to me attached to the email
  • albrechtA

    CSS Blend Mode (again)

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    0 Votes
    2 Posts
    90 Views
    mariusjopenM
    Dear @albrecht those effects are not supported by all browsers. LayTheme does not really stand in the way. Best is to fig a bit more into the CSS. Best! Marius

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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