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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • M

    Warning Message on Home after Update

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    2 Posts
    52 Views
    arminunruhA
    you can update lay theme and then it should work again
  • R

    Fullscreen Slider broken

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    3 Posts
    168 Views
    arminunruhA
    can you go to lay options -> fullscreen slider addon and make sure it is activated for projects there? i needed to change that setting to not be active by default as this confused many users
  • H

    Cover loading bug

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    2 Posts
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    arminunruhA
    ah you mean all the captions are shown side by side before the carousel has initialized properly. yea i'll look into this
  • L

    No Images on Mobile w/Update

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    2 Posts
    111 Views
    arminunruhA
    could you please update again? then it should work
  • M

    Sticky Footer not working/showing after update 3.0.2

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    1 Votes
    2 Posts
    138 Views
    arminunruhA
    if you update again footer should show up again!
  • M

    Mobile spaces are set to general settings after update 3.0.3

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    3 Posts
    187 Views
    arminunruhA
    ah yea, just fixed this i'll release an update later today that solves this issue
  • J

    Carrousel Slider doesn't work anymore since new 3.0 update

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    3 Posts
    169 Views
    arminunruhA
    @AB2020 you need to update lay theme for your site to work again you need to enter your license key to update lay theme @joackim we're in email contact already
  • albrechtA

    Fatal Error after upadte Laytheme 3.0 on two different websites / kritischer Fehler

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    0 Votes
    3 Posts
    296 Views
    arminunruhA
    please look at my answer here: http://laythemeforum.com/topic/5222/critical-error-lay-theme-3-0-0/6
  • D

    Critical Error – Lay Theme 3.0.0

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    2
    2 Votes
    6 Posts
    512 Views
    arminunruhA
    Hey everybody Sorry about this If you have gotten an email by your WordPress site with a link to access recovery mode, please enter your /wp-admin/ using recovery mode. There, update lay theme and then it should work again. If you that doesn't work please send an email to info@laytheme.com with a link to this topic so I know what it's about and I'll send you a link to the working lay theme file and instructions.
  • L

    This topic is deleted!

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    1 Posts
    6 Views
    No one has replied
  • J

    Web-Fonts don't work on Firefox and Safari

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    5 Posts
    285 Views
    J
    i guess i fixed it now, i installed the font as woff2 instead of woff... seems like its working...
  • S

    URGENT — No project thumbnails are clickable...

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    2 Posts
    129 Views
    mariusjopenM
    Dear @studioworkhorse ok. We are looking into this. Best! Marius
  • A

    Numbers not working correctly after inserting video

    numbers carousel addon mp4
    6
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    6 Posts
    709 Views
    mariusjopenM
    Dear @andrej Armin should have a look soon. So a couple of days. Best! Marius
  • S

    This topic is deleted!

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    No one has replied
  • santiS

    Footer layout on mobile issues

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    141 Views
    santiS
    Oh and I'm using Firefox but testing on Chrome and Safari and the same error appears on all of them.
  • L

    can't scroll down on mobile version

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    2 Posts
    71 Views
    mariusjopenM
    Dear @likzou Can you post a link to your website? We will then have a look and inspect that! Many wishes! Marius
  • J

    Custom Mouse Cursor left/right for Carousel/Slider do not show up on

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    1 Votes
    6 Posts
    516 Views
    arminunruhA
    Hey so I had another look and SVG cursors need to have a width and height set in pixels in the svg's code. So do this: https://stackoverflow.com/questions/46706847/cursor-svg-not-working-in-chrome-61-0-3163-100
  • A

    This topic is deleted!

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    No one has replied
  • R

    new password no confirmation link

    2
    0 Votes
    2 Posts
    71 Views
    mariusjopenM
    Dear @radim If you forgot your password, there is nothing special you can do with LayTheme. Best is to get more information about how to restore a Wordpress password. Best! Marius
  • C

    Vimeo embedding

    2
    0 Votes
    2 Posts
    71 Views
    mariusjopenM
    Dear @ChristianStudioK Can you post a link to your website? We will then have a look and inspect that! Many wishes! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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