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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.5k Posts
  • A

    Why isn't this # working?

    2
    0 Votes
    2 Posts
    79 Views
    arminunruhA
    hm it does work for me on chrome when i enter https://www.lookstudios.com/#info, I see this [image: 1574086497038-screenshot-2019-11-18-at-15.14.36-resized.png]
  • ArneRobotA

    Some links transition smoothly, some don't

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    0 Votes
    7 Posts
    369 Views
    arminunruhA
    Hey Arne If a page contains a shortcode, whether in the page or in the footer, there will always be a hard reload instead of a smooth transition. Otherwise, many shortcodes do not work at all.
  • GonzaloG

    Wordpress 5.3 update, password protection not working

    4
    1 Votes
    4 Posts
    208 Views
    arminunruhA
    it is fixed now
  • edgrbnzE

    Minor Bug: Back to Top

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    2 Posts
    102 Views
    mariusjopenM
    Dear @edgrbnz good idea. I will write it down! Best! Marius
  • J

    problems with fonts

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    2 Posts
    147 Views
    mariusjopenM
    Dear @JuliaSz can you make a screenshot from your editor to show us the difference? Best! Marius
  • edgrbnzE

    Burger position issue

    5
    1
    0 Votes
    5 Posts
    309 Views
    edgrbnzE
    Damn! Thanks @arminunruh ! It would make a lot of sense to also have these settings in the customizer, though.
  • 0

    White line under pictures... Can't get rid of them.

    7
    1
    0 Votes
    7 Posts
    333 Views
    arminunruhA
    mh mh yea, i wrote it down and will work on this
  • E

    Alignment tutorial

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    0 Votes
    3 Posts
    97 Views
    arminunruhA
    hey afaik i haven't deleted any youtube videos :O
  • L

    thumb project title text format doesn't work?

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    0 Votes
    4 Posts
    324 Views
    mariusjopenM
    Dear @lortnok it would be good to have a look. Can you send me a PM with a link and password to your website? Best! Marius
  • S

    Text Format /Type settings don't work on phone

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    0 Votes
    2 Posts
    114 Views
    mariusjopenM
    Dear @Sunnyi on which phone and browser? On my test devices it works fine. Best! Marius
  • M

    Text Format /Type settings don't work on phone

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    0 Votes
    3 Posts
    265 Views
    S
    I have the same problem. Do you have any conclusion? www.burkhardt-architekten.de is the website thank you
  • franziF

    Project thumbnail video doesn't work on mobile

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    0 Votes
    6 Posts
    333 Views
    arminunruhA
    hey @franzi so i looked at it again and yes it doesn't work on an iphone 6s. it just worked on my iphone xs. However, when i visit this website on an iphone6s the videos of the video thumbnails do play: http://laythemetest.arminunruh.com/ i believe maybe it has to do with the video file itself. Can you please use this tool and export your video with it, using a preset that exports to h.264 mp4 like an "iphone preset"? Then you could replace that video and then it might work. You can also try my video: http://laythemetest.arminunruh.com/wp-content/uploads/2018/10/IMG_6704_2-1.m4v
  • L

    Paralax effect not working properly

    3
    0 Votes
    3 Posts
    139 Views
    mariusjopenM
    Dear @lauramas sorry for asking: Can you give me a specific part of the website where it should work but it does not? Best! Marius
  • d44wD

    Sub menus? Dropdown menu?

    22
    0 Votes
    22 Posts
    6k Views
    mariusjopenM
    Dear @Eiszeit how do you want it to look like? Best! Marius
  • L

    Project video thumbnail autoplay doesnt work on mobile (solved)

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    0 Votes
    7 Posts
    502 Views
    mariusjopenM
    Dear @lortnok ah ok. Thank you for telling! Best! Marius
  • X

    Where did the mobile gridder go?

    5
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    5 Posts
    184 Views
    X
    uff lol I'm sorry šŸ¤¦ā€ā™‚ļø
  • ?

    Bug: Can't save changings on category page

    6
    0 Votes
    6 Posts
    327 Views
    mariusjopenM
    Dear @Hayo-Gebauer ah great! Thank you! Best! Marius
  • L

    z-index overlapping elements issue

    6
    1
    0 Votes
    6 Posts
    485 Views
    mariusjopenM
    Dear @lortnok we agree. @edgrbnz Thank you for that one! Best! Marius
  • L

    This topic is deleted!

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    0 Votes
    3 Posts
    27 Views
  • L

    Custom CSS menu option for more than 1 subpage menu

    5
    0 Votes
    5 Posts
    410 Views
    mariusjopenM
    Dear @lauramas can you provide a link that we can have a look? Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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