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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • edgrbnzE

    Mobile: Site Title (image) not showing after 2.8.9

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    409 Views
    dmncnD
    It works with the update 2.9.0, thanks.
  • F

    qtranslate - impossible to change the background color

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    2 Posts
    145 Views
    arminunruhA
    yes, only the text can be changed on a per language base. however, for the next update, there will be a body class that indicates which language is currently active. this way you can use css based on the current language. for example, german is active here, indicated by "language-de": [image: 1575289859037-screenshot-2019-12-02-at-13.30.41-resized.png] then you could use css like: body.language-de{ background-color: green; }
  • Hayo GebauerH

    Customise function empty

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    387 Views
    Hayo GebauerH
    @jvdg worked, thanks!!
  • L

    Carousel Addon not working with the "Slide" option

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    5 Posts
    229 Views
    L
    :facepalm: Sorry about that!! And thank you for the solution.
  • johnszetho_J

    Custom cursors not working in Carousel add-on?

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    4 Posts
    327 Views
    johnszetho_J
    Ah that might be it, I'll give it a try. Ps. As is, it works in Safari but not in Chrome
  • M

    Changes in layout don't change

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    4 Posts
    208 Views
    arminunruhA
    Also you are captioning your carousel elements by selecting them and using "edit caption" however, you need to edit your carousel element, select a slide, and then click "edit caption" [image: 1574864994413-screenshot-2019-11-27-at-15.29.33-resized.png] these are the captions that are affected by the carousel's caption positioning settings
  • F

    Qtranslate

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    4 Posts
    327 Views
    arminunruhA
    can you provide a link so i can see the problem first hand? i will need to take a closer look at this. please send your website address and /wp-admin/ login info (username and password) to info@laytheme.com and the link to this topic for reference.
  • G

    Images not showing up

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    4 Posts
    435 Views
    mariusjopenM
    Dear @gnomjogson happy to help! No worries! Best! Marius
  • edgrbnzE

    Title separator feature causes weird symbols

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    403 Views
    mariusjopenM
    Dear @manu_producer we recommend not to edit the PHP files because they will be overwritten with the next update. Best! Marius
  • T

    Empty front page

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    9 Posts
    747 Views
    mariusjopenM
    Dear @ton what kind of plugins do you use? http://laytheme.com/troubleshooting.html#nothing-shows-up Best! Marius
  • E

    Breaking point for Tablet

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    mariusjopenM
    @media only screen and (max-width: 700px) { ._h5 { font-size: 30px; } } Try to add something like this into the CUSTOM CSS section. Best! Marius
  • A

    Can't see anything in "Customize" inside the "Appearance" menu

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    2 Posts
    177 Views
    mariusjopenM
    Dear, is LayTheme and Wordpress updated? Which plugins do you use? Best! Marius
  • S

    Old version of homepage shows up with other browser / laptop

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    4 Posts
    138 Views
    mariusjopenM
    Dear @edgrbnz great! Best! Marius
  • D

    Display issue with Internet Explorer 11

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    2 Posts
    136 Views
    mariusjopenM
    Dear @Dimitrios Windows Explorer 11 is not fully supported. Only a small % of people use it anyway: https://www.stetic.com/de/market-share/browser/ Can your client not use IE11? Best! Marius
  • A

    newpageshown event not firing on back button

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    2 Posts
    144 Views
    arminunruhA
    Hey I can't reproduce this. Please update lay theme to the latest version and try again.
  • A

    Why isn't this # working?

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    2 Posts
    110 Views
    arminunruhA
    hm it does work for me on chrome when i enter https://www.lookstudios.com/#info, I see this [image: 1574086497038-screenshot-2019-11-18-at-15.14.36-resized.png]
  • ArneRobotA

    Some links transition smoothly, some don't

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    7 Posts
    465 Views
    arminunruhA
    Hey Arne If a page contains a shortcode, whether in the page or in the footer, there will always be a hard reload instead of a smooth transition. Otherwise, many shortcodes do not work at all.
  • GonzaloG

    Wordpress 5.3 update, password protection not working

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    1 Votes
    4 Posts
    304 Views
    arminunruhA
    it is fixed now
  • edgrbnzE

    Minor Bug: Back to Top

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    2 Posts
    107 Views
    mariusjopenM
    Dear @edgrbnz good idea. I will write it down! Best! Marius
  • J

    problems with fonts

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    2 Posts
    244 Views
    mariusjopenM
    Dear @JuliaSz can you make a screenshot from your editor to show us the difference? Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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