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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.5k Posts
  • B

    Bug image resolution overlay

    4
    0 Votes
    4 Posts
    235 Views
    mariusjopenM
    Dear @Ben do you know this? https://www.w3schools.com/css/css3_object-fit.asp Best! Marius
  • B

    Unable to upload videos.

    2
    0 Votes
    2 Posts
    155 Views
    mariusjopenM
    Dear @beatrizcoias can you post a link to your website? Then I can have a look. Best! Marius
  • J

    Gridder layout is wiped from all projects

    3
    0 Votes
    3 Posts
    244 Views
    arminunruhA
    Hey I don't see an email sent by your email address. Well maybe you moved your website and did not export the database properly? What happened before this? Maybe you were the one who emailed me who ran into this problem because you used the velvet blue plugin for moving your website?
  • telmotypeT

    Site breaks upon refresh

    10
    1
    0 Votes
    10 Posts
    774 Views
    arminunruhA
    well we were writing emails. qtranslate is not compatible anymore with the new php versions so i asked you to try a php version that is a little older i will need to look into maybe supporting a different translation plugin in the future
  • G

    Unable to see "+project" under Gridder

    3
    1
    0 Votes
    3 Posts
    198 Views
    mariusjopenM
    Dear @gng I can see that you have not set up any pages. But I can add projects as thumbnails: [image: 1559216955693-bildschirmfoto-2019-05-30-um-13.48.44.png] [image: 1559216955771-bildschirmfoto-2019-05-30-um-13.48.20.png] Did I miss something? Best! Marius
  • M

    Carousel fixed height

    4
    1
    0 Votes
    4 Posts
    373 Views
    mariusjopenM
    Hi @Maurizio-Annese your carousel is up to date. You need to switch to SLIDE: [image: 1559216781625-bildschirmfoto-2019-05-30-um-13.45.58.png] To have all the options. Best! Marius
  • JaninaJ

    Page does not appear when entering directly

    4
    0 Votes
    4 Posts
    322 Views
    arminunruhA
    sorry for the late reply you probably have a page or project with the same name. you could delete the page you don't need
  • K

    mouseover image on thumbnails hides original image on mobile

    5
    0 Votes
    5 Posts
    392 Views
    mariusjopenM
    Nice!!! :-D
  • D

    white gaps between images

    6
    1
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    6 Posts
    345 Views
    arminunruhA
    nothing much you can do about this :/
  • T

    Fullscreen slider doesn't work when there is more than one element per page on the phone version

    3
    0 Votes
    3 Posts
    230 Views
    arminunruhA
    Sorry for the late answer. "Fullscreen Slider will be active in the phone view if each of your rows only contains one element. Also Fullscreen Slider can be active on the phone view if you use Custom Phone Layouts." This is written in "Lay Options" -> "Fullscreen Slider Addon"
  • B

    Problems with Plugin "YOAST SEO"

    28
    0 Votes
    28 Posts
    3k Views
    mariusjopenM
    Dear @sebastian_e always make a backup before. But yes. We think it should work. Best! Marius
  • W

    Carousel Row | Project Thumbnail Row | Custom Phone Layout Bug

    4
    0 Votes
    4 Posts
    237 Views
    mariusjopenM
    Dear @wispkollektiv ah. Goof to hear! Which plugin? Best! Marius
  • A

    Project thumbnail links broken

    2
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    2 Posts
    165 Views
    mariusjopenM
    Dear @alidarosie mhm. I can see each artist page without problem. Did you manage to fix it? Best! Marius
  • S

    Full Screen Slider problems

    1
    0 Votes
    1 Posts
    123 Views
    No one has replied
  • J

    Carousel: Open Link in new tab

    2
    1
    0 Votes
    2 Posts
    242 Views
    mariusjopenM
    Dear @jkoenig right now I do not see a link. Only the next slide. Best! Marius
  • omooreO

    multiline text in mobile menu title

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    0 Votes
    6 Posts
    414 Views
    mariusjopenM
    Dear @omoore ok! Best! Marius
  • D

    UNSAFE WEBSITE ("Nicht sicher") Google Search - peopledesign.de

    4
    1
    0 Votes
    4 Posts
    498 Views
    edgrbnzE
    Unfortunately that depends on your provider (domainfactory, strato, all-inkl, etc). Best is to get in contact with them and ask what steps are needed to get an SSL certificate and switch the domain to https://. After this is done you should indeed follow Armins tutorial to switch anything http:// to https:// in your database. Otherwise some content could get lost (I’ve been there). Don’t be afraid,… although all this may sound complicated it really is not.
  • G

    no title on thumbnails / overview in mobile version

    2
    0 Votes
    2 Posts
    191 Views
    mariusjopenM
    Dear @gdk in the CUSTOMIZER you can make that setting under Thumbnails. Best! Marius
  • C

    Text Alignment not displayed correctly

    2
    1
    0 Votes
    2 Posts
    124 Views
    mariusjopenM
    Dear @chudoma1 how do you want it to look like? Best! Marius
  • D

    Upgrade makes thumbnail images HUUUGE

    2
    0 Votes
    2 Posts
    168 Views
    mariusjopenM
    Dear @dsinclair look here: http://laythemeforum.com/topic/4293/upgrade-makes-thumbnails-images-huge/3 Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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