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Bug Reports

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3.1k Topics 14.5k Posts
  • Multilanguage | 'invalid desktop json!'

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    mariusjopenM
    Perfect :-) :-) :-)
  • Empty space bellow carrousel with Cover option on when resize browser

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    mariusjopenM
    Dear @huertels all right :-) Best! Marius
  • Custom Cursor not working

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    mariusjopenM
    Great! :-)
  • Video thumbnails (Chrome)

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    mariusjopenM
    Dear @huertels ah, that is a great effect. Thank you for sharing. Best! Marius
  • Impossible to set project description

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    mariusjopenM
    Dear @louis-ziegle we had this issue before. Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation. Marius
  • Can't edit "Project Description for Thumbnail" in Firefox

    description firefox
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    mariusjopenM
    Dear @serum thank you for sharing. This looks a little familiar. Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation. Marius
  • issues with caption spacing (carousel + full screen slider)

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    mariusjopenM
    @mrrpringle can you send us a link? Thank you :-D Marius
  • Disappearing project thumbnails

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    mariusjopenM
    Dear @lkhare do you have all the updates installed? Theme and plugins? Which other plugins do you have running? Best! Marius
  • Can't Save or Update

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    J
    Hi @arminunruh, This issue suddenly was solved, I suppose it was a temporary thing related with my hosting. Yes! I'm already using qTranslate-X and its working great. Thank you.
  • turn off full screen slider on mobile only

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    mariusjopenM
    Dear @mrrpringle you can activate CUSTOM PHONE LAYOUTS here: [image: 1530612892232-bildschirmfoto-2018-07-03-um-12.14.30-resized.png] Then you can make a different Layout for the phone. Hope that helped! Best! Marius
  • Cover scrolling on mobile

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    mariusjopenM
    Dear @alexfirs I mean to have the settings like this: [image: 1530612810586-bildschirmfoto-2018-07-03-um-12.13.04-resized.png] Best! Marius
  • White Area below Footer in Firefox, Edge

    grid footer
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    mariusjopenM
    Dear @vincent we really need to see the website running. Not really possible to inspect that properly. Best! Marius
  • Mobile sticky footer cut off page

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    mariusjopenM
    Dear @12b try this one: #footer-region { overflow: hidden; position: fixed !important; bottom: 0px !important; } Best! Marius
  • Layout distortion iPad

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    mariusjopenM
    Great! :-D
  • 0 Votes
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    arminunruhA
    Yep, you are right. Working on it!
  • Content moving under button

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    mariusjopenM
    Great to hear!
  • Webfonts missing after update (with resolution)

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    arminunruhA
    please convert the font to woff: https://www.google.de/search?q=eot+to+woff&oq=eot+to+woff&aqs=chrome..69i57j0l5.1324j0j4&sourceid=chrome&ie=UTF-8 to be able to upload it via "lay options" -> "webfonts"
  • 0 Votes
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    arminunruhA
    Oh, can you send the URL please? Afaik you can only set the menu position to "left" "center" or "right" [image: 1528880322614-screen-shot-2018-06-13-at-10.57.36.png] [image: 1528880322580-screen-shot-2018-06-13-at-10.58.10.png]
  • Internet Explorer & Lightbox: bug?

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    arminunruhA
    Oh, I wrote it down and will fix it one day
  • vimeo embed not working

    vimeo embed video
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    arminunruhA
    Can you make the vimeo video muted, does it work then? There are no updates on this. I have it written down to work on it one day, but see this was never part of lay theme's video embed functionality in the first place, but it was the embed code you inserted by yourself. One thing that could work is if you insert these videos as autoplaying looping html5 videos instead of as vimeo videos.

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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