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3.1k Topics 14.7k Posts
  • overlay + video audio | project thumbnail grid: videos vs. images

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    arminunruhA
    [image: 1719234032621-screenshot-2024-06-24-at-15.00.28.png] hey so for your configuration with video and mouseover thumbnail both activated these settings didnt take effect but i changed my code so they do take effect so depending on what you choose here, image, video or both will be inside of the markup
  • lay theme is not visible after uploading my wordpress page

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    arminunruhA
    if you can still access /wp-admin/ you can just delete lay theme in appearance → themes. and then re-install it! you can go to laykeymanager.com to download lay.zip if you don't have it. all of your data/content and settings will stay the way they were before. if your website shows an error and you can't access /wp-admin/ u can try this: "First try this: Access your FTP server. When you login to your webhost control panel you can probably use WebFTP right in your control panel. Or you can get your FTP login data in your webhost control panel and use FileZilla to connect. Now find your website folder and inside go to: "wp-content" → "themes". In here find the "lay" folder. Rename it to something like "_lay". This will disable Lay Theme. Now see if you can access your website and /wp-admin/ again. If that didn't change anything, try the next fix: "If the issue is caused by a Plugin" If it worked, login to /wp-admin/ and go to "Appearance" → "Themes". In here click on "Lay Theme". Then click "Delete" at the bottom right. This will not delete any of your settings or content, as these are stored in the database and in your uploads folder, not in the theme folder. Now get your lay.zip file. If you don't have it on your computer search for an email by laytheme that contains a link to it. If that doesn't work write an email to lostfiles@laytheme.com with your key or tell us the email address you used to purchase lay theme. If your Lay Theme version is very old and that causes an issue, you can also get the latest version by emailing lostfiles@laytheme.com. Now in "Appearance" → "Themes" click "Upload" at the top and choose "lay.zip". Upload your zip file and activate Lay Theme." From: https://laytheme.com/troubleshooting.html#critical-error if it doesn't work you can also send your ftp login and website url and a link to this topic to info@laytheme.com sorry for the late response
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  • Reload Bug: Warning Division by Zero

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    arminunruhA
    ok im glad you could resolve this
  • site titel on mobile version different

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    arminunruhA
    it may be better to not use a html code for this but just to use the normal lay theme settings in the customizer to set this up
  • Menu disappeared on Front page

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    arminunruhA
    oh i think many people use borlands cookies oh i see! yea if u have an issue its often good to disable all plugins and see if that fixes it
  • Submenu disappears when clicked on

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    S
    hey armin! thanks for the respond :) the setting in customize i already tried.. didnt worked. yes if i dont get any fix i think i will switch to a older version, if i get a solution i gonna post it here!
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  • Marquee linked element is not working

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    N
    @arminunruh Yes! Massive thanks! :)
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    arminunruhA
    but no there are is no other functionality to do what u did aha but its funny u found this workaround, i didnt expect this use case but yea it makes sense mmh
  • Desktop burger menu changes elements on the page

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    arminunruhA
    hey sorry it seems i haven't answered you but it seems you posted this again and i answered there and we resolved it the have a good day
  • collapsed rows won't open when there's a link in it (only on iphone)

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    arminunruhA
    hey so i think it seems that your links that should expand the row below are sometimes missing some data- attributes. this is what it should look like: [image: 1717431604305-screenshot-2024-06-03-at-18.20.00.png] but on phone some links look like this: [image: 1717431624487-screenshot-2024-06-03-at-18.20.19.png] so it has nothing to do with links being inside collapsed rows, but there is sth wrong with the links that expand the row can you try and re-link the links to make the rows underneath expand/collapse? before you do that, can you right click the text element that contains the link, and then make sure sync is off [image: 1717431766430-screenshot-2024-06-03-at-18.22.42.png] (here its on)
  • one particular Page generating problems only on mobile devices

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    arminunruhA
    did you get it to work? for me it doesnt crash anymore
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  • Embedded html5-Video: Loop not working

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    Z
    My bad, seems that the mp4 file was corrupt, its working now!
  • backLinks in text doesn't work correctly

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    arminunruhA
    i think i released an update some days ago that fixed this mmh if not: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • home keeps showing old version

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    arminunruhA
    ah :/ yea maybe it was a little dumb to put this setting there. but i had to code my own setting for this to be able to put a category as a frontpage.
  • mobile menu bar blurred

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    arminunruhA
    maybe u need to set padding-top to 0 of body body{ padding-top:0!important; } not sure hard to help without a link

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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