Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.4k Posts
  • Unregistered version of Laythem

    2
    1
    0 Votes
    2 Posts
    39 Views
    arminunruhA
    just send an email to licensekeys@laytheme.com
  • This topic is deleted!

    1
    2
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • forbidden access

    2
    1
    0 Votes
    2 Posts
    473 Views
    arminunruhA
    oh damn can you set your php version to something like php 7 in your webhost control panel then it should work afterwards you might want to update lay theme and then set your website to use php 8 again if it doesnt work: send your ftp login to me and can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Leere Newsplugin Seite

    2
    0 Votes
    2 Posts
    39 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Menu doesn't work on front page when intro page is activated

    3
    0 Votes
    3 Posts
    61 Views
    A
    Thank you so much!
  • mobile version is not working

    5
    1
    0 Votes
    5 Posts
    200 Views
    arminunruhA
    the https://chimaeren-verlag.de/wp-content/uploads/2022/08/logo.jpg logo you're using, you need to use an image that is smaller this is 5.8 megabytes and is more than 20.000 pixels wide use an image that is maybe 2000 px wide and like 1mb max or 500kb :D websites tend to get really slow when they need to resize huuuuge images
  • Slow mobile loading

    5
    0 Votes
    5 Posts
    219 Views
    arminunruhA
    make sure in lay options → carousel addon lazy loading is active there too
  • Front page chaos

    2
    0 Votes
    2 Posts
    100 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? if you cannot login to your /wp-admin/ anymore, then i need your webhost's login, so i can access the database to reset the /wp-admin/ login
  • Images not showing on Safari

    2
    0 Votes
    2 Posts
    65 Views
    arminunruhA
    oh im sorry this is happening which safari version do you use? the images seem to load fine for me on safari
  • Thumbnail Grid Tag Filter Bubble Dissapears on Mobile

    2
    0 Votes
    2 Posts
    98 Views
    arminunruhA
    can you send the url to info@laytheme.com ? with a link to this topic must be a bug
  • Mp4 video not working on mobile (iPhone/iPad)

    6
    0 Votes
    6 Posts
    425 Views
    arminunruhA
    so i just tried on my own lay theme website and an mp4 video works on my site. then i used your video file and it doesnt work on the website for ipad. try this video: https://download.blender.org/peach/bigbuckbunny_movies/ the .mp4 one. its a sample video. this one should work. now it seems maybe there's something wrong with the mp4 file. i tried converting it using the handbrake app for mac. but that didn't fix the issue. maybe try and somehow change the video file, like export it in a different way. if nothing works you could add it as a vimeo or youtube video :/
  • Front Page Customizer Tab Missing

    4
    0 Votes
    4 Posts
    142 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Search bar only finds first couple of words in project page title

    3
    0 Votes
    3 Posts
    90 Views
    A
    Thanks Armin!
  • Fullscreen Slider bug

    7
    0 Votes
    7 Posts
    356 Views
    C
    Great!. Thank you very much @arminunruh . That works!
  • 0 Votes
    3 Posts
    98 Views
    M
    @arminunruh Ah yes of course, I just found that. Thank you!
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Critical error after update.

    2
    1
    0 Votes
    2 Posts
    57 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Project showing blanc, menu gone either

    problem not showing project
    3
    0 Votes
    3 Posts
    222 Views
    J
    Yes, the page now works, the only problem now is that the Customize > FrontPage Setting is missing. Do you know a fix? Cheers Janne
  • HTML5 Video with links not showing in Carousel

    2
    0 Votes
    2 Posts
    88 Views
    arminunruhA
    write an email to lostfiles@laytheme.com
  • Clicking on search suggestions not working

    5
    0 Votes
    5 Posts
    137 Views
    C
    I fixed the issue on the main website, but on the test site I reverted the modification. You can check the problem here: https://new.pakhaus.nl/

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com