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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • G

    mobile version is not working

    5
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    5 Posts
    305 Views
    arminunruhA
    the https://chimaeren-verlag.de/wp-content/uploads/2022/08/logo.jpg logo you're using, you need to use an image that is smaller this is 5.8 megabytes and is more than 20.000 pixels wide use an image that is maybe 2000 px wide and like 1mb max or 500kb :D websites tend to get really slow when they need to resize huuuuge images
  • R

    Slow mobile loading

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    5 Posts
    248 Views
    arminunruhA
    make sure in lay options → carousel addon lazy loading is active there too
  • B

    Front page chaos

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    2 Posts
    154 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? if you cannot login to your /wp-admin/ anymore, then i need your webhost's login, so i can access the database to reset the /wp-admin/ login
  • S

    Images not showing on Safari

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    2 Posts
    97 Views
    arminunruhA
    oh im sorry this is happening which safari version do you use? the images seem to load fine for me on safari
  • S

    Thumbnail Grid Tag Filter Bubble Dissapears on Mobile

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    2 Posts
    147 Views
    arminunruhA
    can you send the url to info@laytheme.com ? with a link to this topic must be a bug
  • D

    Mp4 video not working on mobile (iPhone/iPad)

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    6 Posts
    498 Views
    arminunruhA
    so i just tried on my own lay theme website and an mp4 video works on my site. then i used your video file and it doesnt work on the website for ipad. try this video: https://download.blender.org/peach/bigbuckbunny_movies/ the .mp4 one. its a sample video. this one should work. now it seems maybe there's something wrong with the mp4 file. i tried converting it using the handbrake app for mac. but that didn't fix the issue. maybe try and somehow change the video file, like export it in a different way. if nothing works you could add it as a vimeo or youtube video :/
  • J

    Front Page Customizer Tab Missing

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    4 Posts
    231 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • A

    Search bar only finds first couple of words in project page title

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    0 Votes
    3 Posts
    96 Views
    A
    Thanks Armin!
  • C

    Fullscreen Slider bug

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    7 Posts
    524 Views
    C
    Great!. Thank you very much @arminunruh . That works!
  • M

    Desktop layout / phone layout buttons do not show up in Wordpress backend

    3
    2
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    3 Posts
    173 Views
    M
    @arminunruh Ah yes of course, I just found that. Thank you!
  • A

    This topic is deleted!

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    0 Votes
    1 Posts
    1 Views
    No one has replied
  • K

    Critical error after update.

    2
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    2 Posts
    69 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • J

    Project showing blanc, menu gone either

    problem not showing project
    3
    0 Votes
    3 Posts
    354 Views
    J
    Yes, the page now works, the only problem now is that the Customize > FrontPage Setting is missing. Do you know a fix? Cheers Janne
  • O

    HTML5 Video with links not showing in Carousel

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    0 Votes
    2 Posts
    141 Views
    arminunruhA
    write an email to lostfiles@laytheme.com
  • C

    Clicking on search suggestions not working

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    5 Posts
    218 Views
    C
    I fixed the issue on the main website, but on the test site I reverted the modification. You can check the problem here: https://new.pakhaus.nl/
  • panteleyP

    Text Align doesn't match the gridder

    2
    0 Votes
    2 Posts
    55 Views
    arminunruhA
    make sure youre using the latest lay theme version update lay theme, then recreate the stack element if it doesnt work: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • panteleyP

    Costum CSS doesn't apply to 'Class' in gidder after Update

    3
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    3 Posts
    58 Views
    panteleyP
    @arminunruh Thank you! :)
  • S

    Since the last update my layout is messed up

    3
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    3 Posts
    137 Views
    arminunruhA
    hey it seems you fixed the issue no? really nice website and work!
  • S

    Error: Sites doesnt appear since Update

    2
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    2 Posts
    90 Views
    arminunruhA
    hey it seems you changed your site url but the website is still trying to access things on the old url please refer to this https://help.dreamhost.com/hc/en-us/articles/214580498-Change-the-WordPress-Site-URL i think you need to do "Step 2 — Update the remaining URLs"
  • O

    Element Grid with more than 1000 pictures...

    3
    3
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    3 Posts
    181 Views
    O
    just did it, thank's!

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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