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3.1k Topics 14.4k Posts
  • Two Carousel Arrow Bug

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    fabiandraxlF
    @Richard šŸ‘ŒšŸ»šŸ‘ŒšŸ»šŸ‘ŒšŸ»šŸ‘ŒšŸ»
  • Rounded Video Edges / Corners

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    RichardR
    Thanks @fabiandraxl have a wonderful day šŸŒ…
  • Wordpress Fatal Error: cannot redeclare sanitize_url

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    RichardR
    Dear John @johndewey If this suddenly happened i don't think it is a Lay Theme issue sorry. None of the recent updates have been know to cause this. (and i assume you only logged in, but didn't update or change everything) You likely need to get in contact with your Webhost and ask them to help you šŸŒ Sincerely Richard
  • Text Footer Button is missing

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    RichardR
    Dear @Visualutopia I can confirm that there should be: [image: 1645073843129-screen-shot-2022-02-17-at-5.56.35-pm-resized.png] I assume you need to upgrade to version 4.1.8 if you have not already. This can be done via > Appearance > Themes > [image: 1645073948023-screen-shot-2022-02-17-at-5.58.33-pm-resized.png] Best wishes Richard
  • Text is not appearing properly

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    RichardR
    Thank you for supporting Lay Theme @Olga-V website looks great!! ā­ļø
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    fabiandraxlF
    Hej @Richard, I have fixed it in the meantime with an X-Offset of 1%, do you know if there will be a solution/fix then? Best, Fabian
  • This topic is deleted!

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  • Video placeholder image does not show on mobile

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    RichardR
    Dear @GregorGregor Best wishes ✨ "In case autoplay doesn't work" Is autoplay not working? When i choose a placeholder image for Mobile without Autoplay selected i get the image correctly. Is it the first image of the Video because it's just a big file and it's waiting or loading for "Autoplay" ? Also which area of the website should we be inspecting? šŸ” [image: 1644447291451-screen-shot-2022-02-10-at-11.54.22-am-resized.png] Best wishes Richard
  • This topic is deleted!

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  • 4.1.6 "frame bug" — displaced elements after update

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    L
    i tried to empty cache and use ingogioto mode of course. looking fwd to a fix @Armin-Unruh @mariusjopen
  • This topic is deleted!

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  • tag filter

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    RichardR
    Dear Marc @Marc-Sowell Thanks for coming back to this thread to conclude šŸ‘ Hope you had an amazing Holiday and best wishes! Richard
  • Gridder Defaults not active

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    RichardR
    Dear @fabiandraxl @rookie Thanks for the Bug report, I assume you are having a similar issue after updating to 4.1.6 as in this thread? http://laythemeforum.com:4567/topic/7615/4-1-6-frame-bug-displaced-elements-after-update UPDATE: Please test this Bug after deleting any Cache, Browser Cache or Purging any Cache Plugins (de-activating cache plugins even better) Let me know if this changes things ā­ļø Also: For anyone who needs a fix urgently please send me an email via: lostfiles@laytheme.com with your License key & link to this thread. I will create download files for you asap of Lay Theme version 4.1.5. while we wait for this to be fixed šŸ‘ Deleting version 4.1.6 and installing 4.1.5 will not delete your Gridder content I hope so and therefore the fix will apply to all, Talk soon & have a wonderful day Richard
  • Backslanted Font is cut when scrolling and hovering

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    RichardR
    Dear @Double Best wishes ✨ If this is the case, please feel free to send your Login details via 'Chats' and i can take a better look at whats happening for you behind the scenes. (NOTE: please do not disclose any private info on this thread) Talk soon Richard
  • Problems with Yoast

    seo bug yoast
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    RichardR
    Dear Pol @polemonade Yoast SEO is known to cause issue with Lay Theme: https://laytheme.com/troubleshooting.html#gridder-does-not-show-up Some users have found success with Lay Theme version 3.8.5 and Yoast. If you would like a previous version of Lay Theme to test this with you can always send an email to lostfiles@laytheme.com with reference to this thread and your License key. The necessary download links with be made for you šŸŒ Best wishes Richard
  • Responsive Text Problem

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    RichardR
    Dear @gunesmu Thanks for the update, sorry that i mis-understood there šŸŒ Best wishes Richard
  • Project thumbnail video not appearing?

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    RichardR
    Dear Johannes @goldenerhamster Is this now resolved? [image: 1643575107718-screen-shot-2022-01-31-at-9.34.34-am-resized.png] Talk soon & have a wonderful day šŸŒ Richard
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  • Text getting copied with every change in the text field

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    RichardR
    Great to hear @Fuczak ! happy to hear all is working again ✨
  • Mobile Project Thumbnails titles acting up

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    RichardR
    Dear @augustoemendoza Thanks for going through the tests, if you feel comfortable doing so, you can send me your login details via 'chats' and take a closer look. I can then forward to Armin once i know the Bug. ( Note: Please do not disclose private info on the thread itself ) šŸŒ Best wishes Richard

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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