ok ok @arminunruh you are right. I was 100% sure thought that I have updated both the lay theme and the addon, but actually I haven't updated the lay theme... sorry to bother you. thank you, greetings

hey i see your custom code creates an error: window.laytheme.on("newpageshown", function(layoutObj, type, obj){ if(jQuery("body").hasClass("slug-work")){ var hash = location.hash; jQuery('html, body').animate({ scrollTop: jQuery(hash).offset().top, }, { duration: 0, easing: "easeOutSine" }); } }); please remove that code, it is for scrolling to anchors, you dont need that code anymore cause i put it into lay theme itself the other error: actually i cant find any image linked on that site that produces that error can you send a screenshot of which image you mean maybe install the plugin "simple ssl" i see your website can be reached from http and https, but the http version should redirect to the http version i think mixing up https with http links as image links could have produced that error

@arminunruh Hey Armin, I also contacted my developer and he realised that it was caused by a combination of our custom PHP plugin and a JS change you made. We previously defined the tags via PHP as an HTML list <li> and personalised them that way. Your new JS deleted this list for reasons we can't explain, now we assigned a new class and it works again. Thanks anyway, hope it doesn't cause problems for others as well ... Best regards, Fabi 😘

@arminunruh Ok, I started with plug in deactivation and found that WP Rocket was causing the issue. I re-enabled it and found that clearing the cache on this plug in was able to remedy the issue while the plug in was enabled. I'll keep an eye on this to see if this persists. If you have any insights on this, what settings with this plug in are preferred etc. Please advise. This looks like it solves it for now. Appreciate you. W

oh i will fix it! do you have a link?

just send an email to licensekeys@laytheme.com

oh damn can you set your php version to something like php 7 in your webhost control panel then it should work afterwards you might want to update lay theme and then set your website to use php 8 again if it doesnt work: send your ftp login to me and can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Thank you so much!

the https://chimaeren-verlag.de/wp-content/uploads/2022/08/logo.jpg logo you're using, you need to use an image that is smaller this is 5.8 megabytes and is more than 20.000 pixels wide use an image that is maybe 2000 px wide and like 1mb max or 500kb :D websites tend to get really slow when they need to resize huuuuge images

make sure in lay options → carousel addon lazy loading is active there too

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? if you cannot login to your /wp-admin/ anymore, then i need your webhost's login, so i can access the database to reset the /wp-admin/ login

oh im sorry this is happening which safari version do you use? the images seem to load fine for me on safari

can you send the url to info@laytheme.com ? with a link to this topic must be a bug

so i just tried on my own lay theme website and an mp4 video works on my site. then i used your video file and it doesnt work on the website for ipad. try this video: https://download.blender.org/peach/bigbuckbunny_movies/ the .mp4 one. its a sample video. this one should work. now it seems maybe there's something wrong with the mp4 file. i tried converting it using the handbrake app for mac. but that didn't fix the issue. maybe try and somehow change the video file, like export it in a different way. if nothing works you could add it as a vimeo or youtube video :/

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Thanks Armin!

Great!. Thank you very much @arminunruh . That works!