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3.1k Topics 14.4k Posts
  • Update Problem: Only show the first rows of the thumbnail grid

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Thumbnailgrid project order different than in backend

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    arminunruhA
    hey this will be fixed with the next update, thanks for waiting
  • Can't edit category pages after latest update

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    RichardR
    Dear @dgknkrpnr Its very likely to be YOAST SEO that is causing issue, on Lay Theme's website we ask that you disable it: https://laytheme.com/troubleshooting.html#gridder-does-not-show-up Please make sure of the following steps before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Sincerely Richard
  • Intro - Follow Mouse Bug

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    RichardR
    Dear @Hayo-Gebauer Armin has likely addressed it in his most recent update! ✨ Best wishes Richard
  • Customize blocked

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    RichardR
    Dear @sofiapapa08 Please make sure of the following if you are able 🌝 Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems. Best wishes Richard
  • Website vertical center issue

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    RichardR
    Dear @marie3137 Thank you for posting. When clicking an element within your Gridder what "alignment" option is set? [image: 1623479202849-screen-shot-2021-06-12-at-6.26.11-pm.png] Talk soon & best wishes 🌼 Richard
  • Processing sketch stay hidden since update :(

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    RichardR
    Dear Nina @kanouu1 Sorry to hear about the recent update causing issue. If a solution is needed immediately Lay Theme will be happy to provide an older version to use. Please send your License key to: lostfiles@laytheme.com Referencing this thread and you will be provided a download link. A "Processing Sketch" ? As to the specifics of what may be the issue, it's hard to say without further debugging. If able, could you please see if any of the follow apply to you: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems. Talk soon Nina and best wishes 🌝 Sincerely Richard
  • Add to Image Alt Tag Text disappears

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    RichardR
    Dear @Bella When testing, i run into the same issue, Thank you for the Bug report! 🐛 [image: 1623471471476-screen-shot-2021-06-12-at-4.16.40-pm-resized.png] Will forward to Armin ✅ If a solution is needed sooner Bella, "Alt-tags" can always be added to an Image within the Media Library: Media > Library > Click Image > Alternative Text > Best wishes Richard
  • Update Bug on Version 3.8.0

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    arminunruhA
    hey if you update lay theme now it works again right?
  • Lightbox Caption Alignment

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    RichardR
    Dear Daniel @danny To be sure, Armin has answered this questions here: http://laythemeforum.com/topic/6880/lightbox-caption-alignment/2 Best wishes! Richard
  • This topic is deleted!

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  • gap in menu when changing size of browser

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    RichardR
    Dear Laurence @Laurence I notice that your menu is separated into First, second, third & fourth menu's. Is this necessary if they are all in one area? From a web design point of view are you able to make it one menu - this will likely remove the issue from the source. Talk soon Laurence and have a wonderful day! thank you for supporting Lay Theme 🌝 Sincerely Richard
  • Lightbox Caption Alignment

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    arminunruhA
    hey @danny Is it possible to have a fixed alignment of the captions throughout all Images in the Lightbox? no at the moment thats not possible but you could use custom css like .lightbox-caption{ left: 40px!important; bottom: 10px!important; top: auto!important; } usually the alignment is based on the image And as well I wonder about the correlation of the "Space Around Image", the "Minimum Space below Image" and "Space Between Image and Caption". Does these px Numbers need to be 100px in total? no they dont need to be 100px in total i cant reproduce the caption having a wrong position when resizing the window maybe try and remove any custom js you have? at the moment i also cant see any captions on your website underneath the lightbox images
  • This topic is deleted!

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  • Project Thumbnail Grid: Order bug

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    RichardR
    Dear Lukas @gala Thank you for the update and best wishes, hope you had a great weekend! 🌝 Sincerely Richard
  • Hyperlink issues

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    RichardR
    Dear Laura @lauramas To let you know i looking into this currently and will get back to you as soon as possible, sorry for the delay over the weekend! 🌝 Talk soon, Sincerely Richard
  • Typographic descenders clipped

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    RichardR
    Thanks Felix!! 💥 @felix_rabe
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  • image not adapting to layout when browser is more narrow

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    L
    solved the problem, had the row height as browser height in there still... thanks anyways! have all a good evening
  • This topic is deleted!

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I also code custom websites or custom Lay features.
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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
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  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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