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3.1k Topics 14.4k Posts
  • This topic is deleted!

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  • one-page menu

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    RichardR
    You too Daniel, best wishes :) @danny
  • Links not displaying correctly after 3.7.7 update

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    RichardR
    Dear Thao @PTD Thanks for the update & best wishes 🌝 Sincerely Richard
  • Home page is not loading since last lay theme and wordpress update

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    arminunruhA
    sorry everybody. fixed this with a recent update
  • Lightbox Plugin behaves bugy

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    RichardR
    Dear @felix_rabe Thank you for the update & have a wonderful day 🌞 Sincerely Richard
  • Textformats do not apply

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    RichardR
    Dear @roschki Very difficult to say unfortunately without a closer look. Please make sure of the following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If these do not apply: Could you please send your website address, /wp-admin/ username and password and a link to this topic to me via 'Chats' And I will take a closer look :) Note: do not disclose private information on this thread. Talk soon & best wishes Richard
  • Gridder Issues after trying to Add Image

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    RichardR
    Dear @aabyni Have Logged in and Updated your Theme. This seems to have been the issue - the Carousel and the Theme not being in-sync with each other. Now Content is open for editing: [image: 1619130471215-screen-shot-2021-04-23-at-10.26.38-am-resized.png] Best Wishes @aabyni Sincerely Richard
  • Links not working on website

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    W
    @felix_rabe Ohh interesting, I'm at a loss how to go about fixing that? Would it be through Lay Theme or my domain hosting (GoDaddy)? Sorry for the back-and-forth and really appreciate your help!
  • Fullscreen slider on homepage doesn't work since laytheme update

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    RichardR
    Dear Simone @ST Apologies for this bug occurring with the last update. Its related to this class - "lay-empty" to prevent empty Grid space - but obviously has caused issue for some users! Please add the following code to: Lay Options > Custom CSS & HTML > Custom CSS: .lay-empty { display: inherit !important; } Let me know how you go & hope to get this bug sorted soon so that any custom code is not needed in the future. If problem persists: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Talk soon & best wishes Sincerely Richard
  • HTTP ERROR 500 - Site + Wordpress Admin down after theme update

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    RichardR
    Dear @rubensousaborges Great to hear ! :) Have a wonderful day 🌞 Richard
  • Applied Textformats don't show after update

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    RichardR
    Dear @bb_daniel If possible could you please post a link to your website? Also some debugging steps before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” Please update your PHP version in your webhost control panel. Talk soon & best wishes Daniel :) Richard
  • duplicate pages in menu

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    RichardR
    Dear @dingdong I am unable to recreate this bug when duplicating projects: [image: 1618789875535-screen-shot-2021-04-19-at-11.50.25-am-resized.png] [image: 1618789881016-screen-shot-2021-04-19-at-11.50.12-am.png] To be sure that nothing is interfering: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Also please post a link to your website if possible :) Talk soon & best wishes Richard
  • HTTP Error 500 after Project Update

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    RichardR
    Dear @rubensousaborges Have emailed and messaged you on previous post :) Best wishes Ricahrd
  • Website Fullscreen Video Background no longer showing after update?

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    RichardR
    Dear @jayrusselldotco Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Is likely a Bug & will try to get it sorted as soon as possible. Apologies for any inconvenience this may have caused Jay and thank you for using Lay Theme Sincerely Richard
  • no more project title

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    RichardR
    Dear @ooblik Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Sorry about this @ooblik & best wishes Sincerely Richard
  • Carousels not showing up after update

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    RichardR
    Dear @NAS Very strange, please could you email: lostfiles@laytheme.com. will your license key and reference to this post and you will be sent the newest Carousel version as soon as possible. Talk soon & best wishes Nas :) Sincerely Richard
  • Site occasionaly crashes on mobile device/browser (iPhone 12)

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    RichardR
    Dear @edgrbnz @felix_rabe Will still forward this for future as is obviously important :) best wishes Richard
  • Customizer Blank (since 3.7.4 update)

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    RichardR
    Dear @ooblik Sorry to hear this! Could you first please make sure of the following: Customizer controls do not show up This seems to be a bug with the latest versions of WordPress. Please go to "Settings" → "General". Set the "Site Language" to a different language, save, then set it back to your original language. Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” Please update your PHP version in your webhost control panel. Additionally take a look at https://laytheme.com/troubleshooting.html for known problems. If these do not help: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Obviously likely a Bug & will try to get it sorted as soon as possible. Apologies for any inconvenience this may have caused and thank you for using Lay Theme Sincerely Richard
  • This topic is deleted!

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  • no more text ... ? since last update

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    O
    thank's Felix! i don't know why this extra css....

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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