Skip to content

Bug Reports

3.2k Topics 15.3k Posts

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.

  • Fehler 404 - Seite nicht gefunden

    2
    0 Votes
    2 Posts
    228 Views
    RichardR
    Dear @FloMo Does the following apply to you? https://laytheme.com/troubleshooting.html#nothing-shows-up Are you able provide any more info about your setup? 🔍 Please confirm the Following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
 Any custom CSS or JS that may interfere is temporarily removed.
 Any third-party plugins are de-activated to see if this resolves the issue. Best wishes Richard
  • New page not showing

    3
    0 Votes
    3 Posts
    317 Views
    RichardR
    Dear @mogios Thanks for the update, glad all is working now ✨
  • Text alignment

    5
    3
    0 Votes
    5 Posts
    738 Views
    RichardR
    @Hans-Pelle Thank you Hans, best of luck with the rest of your Project! 🌻
  • Critical Error with thumbnail.php

    5
    0 Votes
    5 Posts
    651 Views
    arminunruhA
    please update lay theme and this should be fixed 😅
  • No »Customize/ Frontpage«

    frontpage customize
    11
    0 Votes
    11 Posts
    3k Views
    arminunruhA
    there was a compatibility issue with php 8, please update lay theme now and then it should work again
  • Content overflowing on Full Screen Slider - urgent

    4
    0 Votes
    4 Posts
    408 Views
    arminunruhA
    hey @treh16 i think i haven't received anything yet :O
  • Pictures do not show up on mobile

    4
    0 Votes
    4 Posts
    164 Views
    RichardR
    @sascha87 Thanks for the update Sascha have a wonderful day! 🌻 Richard
  • Vimeo in video carousel blank (and all following carousels)

    4
    2
    0 Votes
    4 Posts
    608 Views
    RichardR
    Dear Leon @leoncov If you feel comfortable doing so, please feel free to send your Login details to me via 'Chats' & i can take a closer look 🔍 [image: Screen Shot 2021-11-16 at 10.50.52 AM.png] If this is indeed a Bug, it would be great to get it sorted as soon as possible 🌝 ( Note: please do not disclose your private info on the thread itself ) Talk soon Leon & have a wonderful day 🌻 Richard
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Full Screen Slider slides overflowing on PHONE

    18
    0 Votes
    18 Posts
    3k Views
    T
    @Richard said in Full Screen Slider slides overflowing on PHONE: .is-safari #custom-phone-grid .fp-section { min-height: 100vh !important; height:100vh !important; } .is-iphone #custom-phone-grid .fp-section { min-height: 100vh !important; height:100vh !important; } .is-safari #custom-phone-grid .fp-auto-scroll { min-height: 100vh !important; height:100vh !important; } Hi @Richard , tried that, unfortunately didn't help. This is not an issue only with Safari, the same on mobile Chrome, or Desktop's Safari "Responsive design mode feature"
  • How do I set individual og:descriptions and go:titles in projects?

    1
    0 Votes
    1 Posts
    91 Views
    No one has replied
  • Impossible to center images

    11
    0 Votes
    11 Posts
    2k Views
    RichardR
    Dear Alexandre @A-o but to have something like a tumblr I have to play with code? The slider is in full size by default. If you wish to use the Fullscreen Slider but need it smaller than browser's width then yes, you will have to apply Custom Code as it's Fullscreen by default. The Carousel Addon can be sized in the Gridder without custom code. I went back to my site and apparently the Commercial category doesn't work anymore... is it normal ? I might need more context for this sorry, Was it in a category filter? or has it dissapeared? in what way does it not work? Regarding the original issues of this Thread I have forwarded the Bug to be inspected by Armin ( images not centering properly ) Best wishes 🌻 Richard
  • Carousel Arrows

    5
    1
    0 Votes
    5 Posts
    421 Views
    RichardR
    Thanks for the update @samvelenne have a wonderful day, happy that the issue is solved 🌝
  • Unable to upload new images – not HTTP error

    5
    0 Votes
    5 Posts
    240 Views
    RichardR
    Dear Mahmud @Atwtp Thanks for update, moving forwards could you confirm the following please: Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
 Any custom CSS or JS that may interfere is temporarily removed.
 Any third-party plugins are de-activated to see if this resolves the issue.
 If using a WordPress Cache plugin, disable it or clear your cache.
 License key not activated - (in website blank situations or button not available)
 If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.
 Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. If none of the above provide a solution: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? That way Armin can have a closer Look 🔍 Talk soon Mahmud & have a wonderful day 🌝
  • Full-screen row getting smaller on scroll

    15
    0 Votes
    15 Posts
    2k Views
    RichardR
    Thanks for the confirmation @ArneRobot have an amazing day & thank you as always for supporting Lay Theme! 🌝
  • Primary/Secondary Menù Problems

    5
    1
    0 Votes
    5 Posts
    957 Views
    RichardR
    Dear @Motoproprio Thanks for the update, I see you created a new thread regarding the same question so will answer there if thats ok 🌝 http://laythemeforum.com/topic/7317/payment-method-graphic Best wishes ✨ Richard
  • video thumbnails don't play on mobile (Chrome/Android)

    2
    0 Votes
    2 Posts
    242 Views
    RichardR
    Dear @saralandeira When testing on Chrome, Safari and Firefox the Project Thumbnails appear ( I also tested on a Mobile device to be sure ): [image: Screen Shot 2021-11-02 at 9.19.54 AM.png] [image: Screen Shot 2021-11-02 at 9.19.27 AM.png] [image: Screen Shot 2021-11-02 at 9.19.01 AM.png] They do load slowly. This may be why you see white space? Also Lazy loading is on and requires scrolling down make content appear for me. [image: Screen Shot 2021-11-02 at 9.23.13 AM.png] Settings within Lay Options [image: Screen Shot 2021-11-02 at 9.23.06 AM.png] https://laytheme.com/documentation.html#speedingup https://handbrake.fr/ Maybe i have misunderstood sorry @saralandeira but i am able view the Thumbnail content. It appears though slowly, Using smaller file sizes may be a solution for you. Talk soon @saralandeira & have a great day 🏖 Richard
  • error loading page (frontend.app.min.js)

    4
    0 Votes
    4 Posts
    411 Views
    RichardR
    Dear Kimberly @kimberlyxx Cool website! To be sure is your JS added via a "newpage event"? 🔍(realised i didnt ask this first) https://laytheme.com/documentation.html#custom-javascript Lay Theme is a Single page app meaning the ready event only fires once on page load. This creates seamless navigation as new projects and pages are not a new 'Hard load'. This may help answer you question as to why the behaviour is a certain way. Example: window.laytheme.on("newpageshown", function(layoutObj, type, obj){ // JS inserted here -- }); Am i correct this is your Code? jQuery('[data-type="project"]').on('click', function() { console.log('project clicked'); }); The console log seems to be working: [image: Screen Shot 2021-11-01 at 11.26.20 AM.png] So you want some JS saying similar to: jQuery('[data-type="project"]').on('click', function() { console.log('project clicked'); jQuery("body").scrollTop() }); Talk soon Kimberly & best wishes ✨ Richard
  • Update has caused Sub Menu problems

    3
    0 Votes
    3 Posts
    340 Views
    RichardR
    Dear Duncan @DMB "what about people (such as myself) who want them visible at all times?, Would be quite simple to add that option in on the next update no?" Good point, I've added this thread to the development notes ✅ I'm unsure of your exact setup and what is being applied to the sub-menu via Lay Theme vs your own Custom code, however the main thing i see is that when the class 'hidden' is added to the Menu on scroll its pushed up but not enough ( only 36px ) [image: Screen Shot 2021-11-01 at 11.02.44 AM.png] It may not be the cleanest solution but the most efficient. nav.laynav.primary.hidden { top: -70px !important; } The menu is out of view completely now, sadly the !important is needed to override the CSS that is initially passed by hidden being added, but apart from that its good. When you have more time, finding out a cleaner way to correct this may be a good idea 🌝 As for the second issue we have current-menu-parent also getting highlighted in addition to current-menu-item (getting the following blue added): nav.laynav .current-menu-parent>a { color: #1100ff; } The colour is defined in Customizer ▸ Menu Style Menu Point Active. But if you want no highlight then set the desired colour e.g: nav.laynav .current-menu-parent>a { color: black; } Hope this helps Duncan let me know how you go! 💥 Richard
  • Carousel bug

    2
    0 Votes
    2 Posts
    240 Views
    RichardR
    Dear @Jeffrey Could you please make sure that the Carousel as well as Lay Theme and any other plugins are fully updated too Any custom CSS or JS that may interfere is temporarily removed.
 Any third-party plugins are de-activated to see if this resolves the issue. Also if you wish to post a link to your website with the carousel in question or some screenshots that may help 🔍 Talk soon Jeffrey & have a great day 🌻 Richard
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com