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3.2k Topics 14.9k Posts
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  • Trouble With MouseOver Video Thumbnails

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    RichardR
    Dear @oluismoreira Have sent you a message via 'Chats' ✨ Best Wishes Richard
  • Font changes in Safari

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    RichardR
    Dear @Sunnyi Have sent you a message via 'Chats' ✨ Best wishes Richard
  • images not show

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    RichardR
    Dear @yshaolin Lay Theme is not compatible with Elementor Currently 🌼 Apologies for any Inconvenience this may cause. Sincerely Richard
  • costumizer resets, page loses settings, slider doesnt work

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    H
    @arminunruh hi there thanks for you answer. i did try so, but it wouldnt change anything. for now it works, i just didnt use the project arrows and the page is handed over. so i guess for that page you its not an issue anymore. thanks for your answer! hanna
  • Polylang Pro/Polylang for WooCommerce bugs

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    doorofperceptionD
    Agreed. I also find it especially frustrating because Polylang is mentioned in the documentation as the plugin of choice. I just switched from WPML because I thought that would finally fix it. In my opinion, Laytheme should not make the claim of supporting multilanguage (I love Lay, but this gives me trouble for years). @Bella thank you for sharing the problem regarding the duplication of content. I'm glad I haven't bought the Pro version yet. If this doesn't work and every translated page starts empty, this plugin is almost useless I would say. Because a gridder page can be quite complex and to rebuild it again every time is impossible. Good Luck to us. Please share your findings. BEN
  • Text Editor not working

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    RichardR
    Dear Daniel @bb_daniel Have sent you a message via 'chats' ✨ Sincerely Richard
  • 'Publish' button is not working

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    RichardR
    Dear @Agnes3000 Could you please make sure of the following before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems. Talk soon & best wishes Agnes 🌝 Richard
  • lay-col-needs-leftframe-margin

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    daniD
    Yes that makes sense, but in this case the first element is a graphic, not text (curtain graphic at top).
  • Gridder-Object gets deleted when editing attributes.

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    arminunruhA
    Thanks, will be fixed with the next update
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    arminunruhA
    hm yea the feature doesnt work at all in any way when the cover feature is enabled. let me see if i can fix this, im writing it down
  • laytheme loading issues – frontend and backend

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    arminunruhA
    great website! mmh it seems to work well for me could you try a different wifi or try and connect to your internet through a hotspot or ask your webhost if maybe there's an issue with the server?
  • Adjusting top frame bug

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    arminunruhA
    hello this was fixed with the last update
  • Update Problem: Only show the first rows of the thumbnail grid

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Thumbnailgrid project order different than in backend

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    arminunruhA
    hey this will be fixed with the next update, thanks for waiting
  • Can't edit category pages after latest update

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    RichardR
    Dear @dgknkrpnr Its very likely to be YOAST SEO that is causing issue, on Lay Theme's website we ask that you disable it: https://laytheme.com/troubleshooting.html#gridder-does-not-show-up Please make sure of the following steps before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Sincerely Richard
  • Intro - Follow Mouse Bug

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    RichardR
    Dear @Hayo-Gebauer Armin has likely addressed it in his most recent update! ✨ Best wishes Richard
  • Customize blocked

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    RichardR
    Dear @sofiapapa08 Please make sure of the following if you are able 🌝 Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems. Best wishes Richard

For paid 1-on-1 Lay Theme Coaching, contact Audrey (audrey@cyberslayers.work) or me (info@laytheme.com).

We also code custom websites or bespoke Lay features. Drop me a line at info@laytheme.com or check out my work at arminunruh.com.

Want to support my work? paypal.me/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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