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3.1k Topics 14.4k Posts
  • Text is moving over full BG bug

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    RichardR
    Dear @Johannes-Meger Awesome!! Great that its working now :) Have a wonderful day & best of luck with your project Richard
  • SEO tiltle not working

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    RichardR
    Dear @julianfallas Unfortunately we do not deal with Yoast SEO as its known to Clash with Lay Theme especially the Gridder: https://laytheme.com/troubleshooting.html#gridder-does-not-show-up Sorry about this, hopefully some others will also speak up and help @julianfallas with information :) Best wishes Richard
  • Project thumbnail mouseovers have strange borders & blurry fonts

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    J
    @Richard-K It's happening here for example: [image: 1614037697979-capture-d-e-cran-2021-02-23-a-00.48.11.png] I'm using chrome at the moment. Thanks for your response :)
  • 500 Internal Error after hit the button "update"

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    J
    Sorry I hadn't seen your response @Richard-K ! I worked something out, but had to start the page over again..! Here's a link : https://templemagazine.co/ Thanks
  • Unintended grey background on image ...

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    RichardR
    Dear @simon Glad that you found a solution & good luck! :) Best Richard
  • Automatic Video Playback doesn't stop unless you click twice

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    RichardR
    Dear @wp_LayNerd Some first steps if you will before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Also within your Console readout - there is an error relating to the common shorthand ($) for jQuery - is this your Custom Code? "lay Child Theme" have you created a child theme of Lay? Talk soon & have a wonderful day Richard
  • This topic is deleted!

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    No one has replied
  • Thumbnails not loading

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    ffingerF
    @arminunruh Thanks a ton, I'll replace the .mov video. The loading time for me on the mp4 files is fast, maybe it was a temporary hosting problem. Next time I'll contact the host, thanks for the tipp! :)) Keep up the good work! Best, Felix
  • SEO does not work

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    RichardR
    Dear Luca @lucamgt Do you have the Yoast plugin installed? Sorry to be frustrating but Armin asks that we dont install Yoast SEO as it leads to Theme issues. Apologies if i havent understood correctly and have a lovely day :) Talk soon Richard
  • can't create a Menu

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    RichardR
    Dear @Bissan Hope you are well, you have received my email regarding the Menu - Let me know if i can be of any further help. Best wishes Richard
  • site not displaying properly

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    RichardR
    Dear @NAS In your admin bar > Tools > site health - what PHP version is running? Also before proceeding just to be sure that these steps dont apply to you: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. This is the console readout: [image: 1613083891428-screen-shot-2021-02-12-at-11.50.47-am-resized.png] Talk soon :) Richard
  • carousel caption not shown in combination with slider captions

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    G
    hi @arminunruh. thanks for your reply and suggestions. i already found a solution. »cheated« with some offset textframes. should work. and yes — was confusing … but no worries. in generel it's fun working with laytheme. THX + all best! gregor
  • Can't save changes for Carousel plugin

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    RichardR
    Dear @joanaflcarneiro Before proceeding do any of these steps apply to you? :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. best wishes :) Richard
  • customizable mobile phone lay-out/desktop lay-out missing

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    RichardR
    Dear @thisis-gary I see that some plugins need updating, also if you could check the following steps please :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. Talk soon :) Richard
  • Customizer won't Load

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    RichardR
    Dear @Elli As a first step if you could check please :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. Talk soon :) Richard
  • Carousel glitch when scrolling

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    arminunruhA
    hey! it is a bug indeed. I fixed it and it should work now if you update the carousel addon!
  • White border on top of carousel

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    J
    @Richard-K said in White border on top of carousel: elect "Hide" in > Customize > Menu Style > Menu Bar Thank you so much! Have a lovely day, Richard!
  • 0 Votes
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    RichardR
    Dear @Guido Will look into this, also what is meant by "change from one 'OS' to another"? :) Best wishes Richard
  • Shopify Buy Button won’t show on custom phone layout

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    RichardR
    Dear @kalamakumaran Cool! :) Really valuable input Best Richard
  • Opacity mobile menu (style 2 and 3)

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    G
    Thanks Richard! :)

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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