Dear @steh Is this the DIN webfont by adobe? is there anymore information so that i can try to re-create the bug on my Theme? Best Richard

Dear @mirjam Is it possible that you have set two colours? one within your frontpage's gridder 'set background colour' and the other within Customize > background > background color. I see on your website that your Grid is set to #5555f1 And your website background to ##ffffff Or are you having difficulty just changing one of them - this is not working? Site Title text is currently set to 18px - what were you trying to have? Best wishes :) Richard

Dear @MarcelaGrupp Sorry to hear this! Could you please send your website address, /wp-admin/ username and password and a link to this topic via 'chats' & i can take a better look at what is happening ( note: please dont show your password etc on thread :) Talk soon and have a wonderful day :) Sincerely Richard

Hey Hanna, I fixed it. It was a weird bug, there was a newline character in your website url, like a linebreak.

Dear @julianfallas No worries! Just glad that you can keep making your Lay Theme website! Have a lovely Day Sincerely Richard :)

the shop feature is working great! there will be woocommerce shop support for lay theme in like a month

Having trouble myself sorry @ray Also because Ninjaforms is a third party plugin i wont be able to devote much time to sorry - ( although i know many users have ninja forms... ) Best Richard

Dear @Baptiste Thanks for the follow up :) Best Richard

Dear @raquelpeixoto Some first steps of debugging :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. Please let me know if any apply to you or solve the issue :) Talk soon & Best wishes Richard

Dear @bb_daniel Thanks for the update! :) If un-enabling the AJAX compatibilty worked then there is no Bug - Enabling AJAX will do this :) If you have any further questions Daniel please feel free & Best wishes _ also you can always use "Chats" to send me something that wont be visible on the Forum :) Sincerely Richard

Dear @ninaverena Awesome to hear :) Best wishes ! Richard

hey @jwk Ok I could take a closer look now. Only the first row that is browserheight gets a special height that is browserheight minus browserbars. All following browserheight rows dont have that special height. Cause when you scroll down the browserbars disappear and then these rows would not fill out the browser. In your layout, your first row is a special row that you use custom css with. It seems that this row is position absolute and this way it is not part of the so called "document flow" and this way your second row is actually your first row. If I just change their order like this: [image: 1611246298595-screenshot-2021-01-21-at-17.23.34.png] This way the first row is the browser height row and this way it gets the correct height.

Dear Raoul @rgo This one will need further inspection because its hard to say without access to your website. As some first steps of debugging just to be sure: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. If these do not help: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? And will try to get this Bug sorted out as soon as possible Sorry for any Inconvenience Raoul and talk soon :) Best Richard

Dear Kimberly @kimberlyxx If im mistaken ( sorry if i am ) this Cropped image showing in the first image is just the "placeholder image" this is there so that if a website takes long to load its not just a blank space that then flicks on. [image: 1611132687750-screen-shot-2021-01-20-at-9.51.02-pm.png] Here i have a placeholder image of some fish and the original image is much wider put just sits in the back-end appearance this way. Does the appearance in this module actually change the appearance of your video on the front end? you page? Talk soon and best wishes Kimberly :) Richard

Hi Tim @Tim-B Just to help understand; under Nachtschwärmer "Night Owls" You are having issue within the project: [image: 1611131287965-screen-shot-2021-01-20-at-9.24.57-pm-resized.png] Or on the Thumbnail page? [image: 1611131280475-screen-shot-2021-01-20-at-9.24.46-pm-resized.png] I would assume the overall projects page but i cant see the space problem just yet :) Best wishes for 2021 Tim Richard

Dear @nickelsmicha Sorry to hear this, On the troubleshooting page: https://laytheme.com/troubleshooting.html Customizer control not showing up is addressed, does this apply to you? " This seems to be a bug with the latest versions of WordPress. Please go to "Settings" → "General". Set the "Site Language" to a different language, save, then set it back to your original language. " If this does not help could you please try these steps first to make sure: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel. Best wishes and let me know how you go Richard

Dear Markus @Markus On the documentation page we have two suggested language plugins - Polylang & Q-Translate XT: https://laytheme.com/documentation.html#multilanguage As for SEO - Yoast SEO clashes with Lay Theme so this is not recommended, you may just have to see which suits you and trial if any errors occur. Sorry for any inconvenience regarding the second point, Best wishes and thank you for using Lay Theme Markus in 2021 Richard