Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.8k Posts
  • Tablet settings on textformats

    2
    0 Votes
    2 Posts
    122 Views
    arminunruhA
    yea will be fixed with the next update
  • Big problem here with licenses

    3
    0 Votes
    3 Posts
    186 Views
    arminunruhA
    the license key server was down for a day thats why it didnt work :O
  • Menubar shows up on Mouseover but shouldn’t

    7
    2
    0 Votes
    7 Posts
    493 Views
    arminunruhA
    sure, i will code a setting for this in the next update, you can disable this checkbox. in lay options: [image: 1766055280891-37da1bb8-d5be-4b5d-bae9-8118ea217c51-image.png]
  • overlay only works in one language with qTranslate-XT

    4
    0 Votes
    4 Posts
    233 Views
    arminunruhA
    hey ure talking about page overlays. i mean it works here https://www.trixx-studios.de/de/leistungen/ but here it doesnt: https://www.trixx-studios.de/en/services/ on this page: https://www.trixx-studios.de/en/services/ please re-link the button to the correct page cause ure linking to 2 different pages in those buttons: [image: 1766052031492-b6d98a00-9d1b-4194-8afc-0dd4c90f0f5a-image.png] [image: 1766052085967-7e1c0bda-c7b1-497a-8b88-700a03081712-image.png] only the page with id 1102 is a overlay page. the other page with id 704 is not or you find the page with id 704 in wp-admin and make it an overlay page
  • 'shop notice' it's shown twice

    2
    1
    0 Votes
    2 Posts
    77 Views
    arminunruhA
    interesting. will be fixed with the next update
  • Laytheme website: version history missing

    2
    2 Votes
    2 Posts
    105 Views
    arminunruhA
    now it shows again! https://laytheme.com/version-history.html weird :O
  • weird display of the Custom "Play" Icon after Update

    6
    2
    0 Votes
    6 Posts
    270 Views
    W
    So great!!! Thank you very much!!!
  • Gridder Missing from Back Office – impossible to Edit Site

    2
    0 Votes
    2 Posts
    79 Views
    arminunruhA
    can you try to disable all plugins? and see if it shows up`? maybe its a compatibility issue with a certain plugin if not Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • mailto: link issue

    29
    1 Votes
    29 Posts
    2k Views
    B
    Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices. Thank you for appreciating my work! 🥰
  • Project thumbnail Grid does not show all Projects

    7
    0 Votes
    7 Posts
    333 Views
    S
    Thanks a lot Armin. It's working again.
  • youtube iframe_api

    2
    0 Votes
    2 Posts
    352 Views
    arminunruhA
    in lay options, make sure this is disabled: [image: 1765365606639-703f7fd5-421a-4265-b4ef-5d941c9076ff-image.png] and in lay options -> carousel addon, if u use the carousel addon, make sure this is disabled: [image: 1765365638544-ecd23645-7eb5-4711-9648-8bc5b40a524f-image.png] what is the website URL? the iframe api URL is correct, as stated by the official google documentation: https://developers.google.com/youtube/iframe_api_reference [image: 1765365538638-42cae268-0745-4838-83d6-a71303db3308-image.png] maybe your site is somehow blocking this or maybe your browser / browser extension?
  • Text formats no longer applied in new projects, 2 languages

    2
    3
    0 Votes
    2 Posts
    96 Views
    arminunruhA
    i see u are using qtranslate. can you make sure to use the latest version of qtranslate-xt? from here: https://github.com/qtranslate/qtranslate-xt [image: 1764917185030-7d4034c2-741e-4a06-8699-8492561aea75-image.png] if you continue having this issue: Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • Update Redirects to Preview Page — Changes Not Saved

    7
    0 Votes
    7 Posts
    293 Views
    arminunruhA
    [image: 1764916982638-7eddecf6-bc92-40b2-98b8-8da87a4a36c4-image.png] your meta tag is set correctly. i found this: Google does not guarantee that it will use your <meta name="description"> tag in search results. Even if you set it correctly, Google may choose a different snippet from your page. so maybe if you make your text longer and more descriptive it will work in the future.
  • Double H-Tags in Source Code after Udpdating Text Formats to H1, H2 and H3

    13
    0 Votes
    13 Posts
    947 Views
    arminunruhA
    wow great website! https://www.reddit.com/r/TechSEO/comments/agafu5/do_duplicate_elements_hidden_on_desktop_but_shown/ this is what i found about the topic: Googlebot(s) crawl desktop and mobile using different bots/user agents that render the page content, a lot like a browser/real user would! So this shouldn't be either a duplicate content (same content, different pages) or a keyword stuffing/LSI problem. Google's own quality engineer Matt Cutts on crawling: https://www.google.com/search/howsearchworks/crawling-indexing/ i think google is probably smart enough to get this right. the only way you could make your SEO tool not show these warnings is, if you would disable the custom phone layout feature in lay options. or delete your custom phone layout :/. i would just leave it like that. i tried to find some official sources like: https://developers.google.com/search/blog/2008/09/demystifying-duplicate-content-penalty?hl=en but they mainly talk about duplicate content on different pages of a website. but the overall message of this article seems to be not to worry about it mmh
  • Text Animation does not behave consistent

    8
    0 Votes
    8 Posts
    502 Views
    Y
    @teemuhoo well i just avoided the text animations now for texts with links and such
  • webpage doesn't show image

    10
    1
    0 Votes
    10 Posts
    345 Views
    arminunruhA
    Okay, you can update Laytheme now and then see if it works properly because the new update includes this fix that should make this work.
  • problems after updating to WordPress 6.9

    6
    0 Votes
    6 Posts
    297 Views
    A
    Keep it up. You/you guys are doing great work!
  • Footer at the top instead of the bottom

    4
    0 Votes
    4 Posts
    183 Views
    arminunruhA
    Ah, ok. I understand. Hmm, I hope that it works like this for you.
  • cant edit Text formats

    2
    0 Votes
    2 Posts
    105 Views
    arminunruhA
    Oh. Okay. Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • mobile format + 3js html issue

    3
    0 Votes
    3 Posts
    131 Views
    E
    thank you armin, deleted the phone layout and it seems to work fine.

For paid 1-on-1 Lay Theme Coaching, contact Audrey (audrey@cyberslayers.work) or me (info@laytheme.com).

We also code custom websites or bespoke Lay features. Drop me a line at info@laytheme.com or check out my work at arminunruh.com.

Want to support my work? paypal.me/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com