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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.4k Posts
  • Frontpage/Home Issue on Mobile

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    RichardR
    Dear @Flaneur-Company Could you please post a link to your website and we can better inspect this issue, Have a wonderful day :) Sincerely Richard
  • Broken Code shown on Page since Update

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    arminunruhA
    Can you update your PHP version to a version like 7.3 or sth like that? You can do this in your Webhost Control Panel. [image: 1601454025789-screenshot-2020-09-30-at-10.20.03.png]
  • Problem with webfonts with Firefox and Chrome

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    RichardR
    Dear @Lian-Lee Could you post a screenshot or refer to the text that isnt being displayed in the correct font? Does this plugin give you the ability to add both .woff & .woff2 files? Let me know :) Best wishes and thank you for using Lay Theme, Richard
  • Text bug

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    RichardR
    Dear @angramaria Do you have any third-party plugins installed that when de-activated resolve the issue? Do you have any Custom JS that when temporarily removed resolves the issue? Best wishes and have a wonderful day, Thank you for using Lay Theme Rich
  • Instagram browser problem

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    RichardR
    Dear @Xavi When loading the website from Instagram? Forgive me, i just wish to understand better the exact setup? Best Richard
  • This topic is deleted!

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  • 'not secure'

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    RichardR
    Dear @omar Awesome! :) Best Richard
  • Front Page not Changing

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    RichardR
    Dear @martinfalck I do not completely understand sorry, :) Front page has 'gotten stuck' ? I can navigate your website and move around. Let me know and have a wonderful day, Best wishes Richard
  • Meta description wrong

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    arminunruhA
    hi you need to wait for google to update your meta description. this might take some time. also if you use YOAST you need to set your frontpage in "settings" -> "reading" make sure the same frontpage is set in customize -> frontpage now when editing that page make sure the correct meta description is in there I believe these instructions are also in a notification I added to lay theme in either "plugins" or "lay options" when yoast is activated also the website description meta tag that your screenshot shows will not be in use if you have yoast activated to prevent duplicate meta tags. you'll have to do the above and enter the text of your screenshot to the yoast meta tag of your frontpage.
  • This topic is deleted!

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    No one has replied
  • Problem with scaling the menu bar

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    RichardR
    Dear @marynasakowska I see: :) [image: 1601032984065-screen-shot-2020-09-25-at-1.22.10-pm-resized.png] Best of you write me a Private Message with your login info and a link to this conversation, I will be able to look into it on Monday if this is not too late :) Best wishes and thank you for using Lay Theme Sincerely Richard
  • Issue with 'Max width of content'

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    K
    dingdong
  • Menu Bar color doesn't work

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    RichardR
    Dear @fredyatb I agree with you on this, Now i am unable to view the website :) Best Richard
  • Carousel and slider addon do not work

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    RichardR
    Dear @antoniaro There has been a new Carousel plugin update, could you please update your Wordpress, Lay Theme & carousel Plugin. Let me know :) Sincerely Richard
  • Custom Mouse Cursor on Fullscreen Slider Addon

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    RichardR
    Dear @metapublishing Hi Rocco! Did you come to a solution regarding the arrow on windows? Best Richard
  • Slider for Laygridder broken

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    arminunruhA
    Yes, as it says in the documentation, the folder name should be: /slider-for-laygridder-com/
  • Carousel not showing the full image when show multiple slides active

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    arminunruhA
    hey so this should be fixed now with the latest version of the carousel addon (y)
  • permalink edit button doesn't work

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    RichardR
    Dear @The-Red Thank you for the final update :) Best Wishes, happy you found a solution & thank you for using Lay Theme Sincerely Richard
  • wordpress 5.5.1 update fails

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    RichardR
    Dear @The-Red Awesome! Thank you for coming back and adding a conclusion to this thread, It could helps others in the future :) Best wishes Richard
  • Carousel captions disappearing

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    arminunruhA
    oh yea rlly sry, this shouldn't have happened! the new update fixes the problem

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
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  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

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  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
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