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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
306 Topics 1.1k Posts
  • P

    mobile gridder issues

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    mariusjopenM
    Dear @Pierre-Fave I made a test project to have a look. When creating the mobile Layout you can try this option: [image: 1531070705533-bildschirmfoto-2018-07-08-um-19.24.09-resized.png] Hope that helps! Marius
  • R

    activation key

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    mariusjopenM
    Dear @rosekeser Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • L

    Content not showing. HELP!

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    657 Views
    mariusjopenM
    Dear @Lu-Liang yes. Have a look at the link which @mike gave you. That might do the job, Best! Marius
  • L

    This topic is deleted!

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    No one has replied
  • E

    project thumbnail not showing

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    4 Posts
    606 Views
    mariusjopenM
    Dear @ema-studio it looks like a plugin is causing that error: [image: 1528153143189-bildschirmfoto-2018-06-05-um-00.58.04-resized.png] (Click on the picture to have a closer look) Can you deactivate all plugins and see if the problem remains? Best! Marius
  • R

    Website crashed after wordpress update. Cant get to admin panel.

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    mariusjopenM
    Hi @Robertr can you post an URL to your website? Best! Marius
  • S

    This topic is deleted!

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    No one has replied
  • K

    Can't update to version 2.5.5

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    2 Posts
    246 Views
    mariusjopenM
    Dear @kurtliedwart can you post a link to your website? Then we can have a look. Thank you! Marius
  • wirefoxterrierW

    This topic is deleted!

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    No one has replied
  • H

    License Key and Migration

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    2 Posts
    438 Views
    mariusjopenM
    Dear @Hepta thank you for using LayTheme! Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • P

    image not showing

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    13 Posts
    2k Views
    arminunruhA
    also post ur website address
  • a-machtA

    Can't update to 2.5.0

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    4 Posts
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    mariusjopenM
    Perfect!
  • A

    Wordpress panel fail login

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    2 Posts
    287 Views
    mariusjopenM
    Dear @Annie best is to contact Dreamhost about this. They will help you, I am sure. Best! Marius
  • P

    I can't update from within wordpress to 2.5.3

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    5 Posts
    501 Views
    mariusjopenM
    Dear @priss prefect! Happy to hear! Best! Marius
  • L

    Payment via paypal without using creditcard

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    4 Posts
    488 Views
    mariusjopenM
    Dear @logotoko perfect! Hope you will manage! Best! Marius
  • L

    This topic is deleted!

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    No one has replied
  • J

    HTTP Error /image would not show

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    328 Views
    mariusjopenM
    Dear @Janejun96 I have a feeling that the problem might be connected to your Webhost. Can you try to install LayTheme on a local computer first? Have a look at the application MAMP. It is for free and lets you run Wordpress on your computer. Best! Marius
  • J

    License Key

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    2 Posts
    309 Views
    mariusjopenM
    Ola @Janejun96 Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • R

    laytheme Options missing in wp Backend

    5
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    5 Posts
    526 Views
    mariusjopenM
    Dear @Ros_rgb ah. The licenses! Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • A

    Andale Mono on mobile device

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    0 Votes
    4 Posts
    534 Views
    mariusjopenM
    Dear Daniel, can you make a test and upload another font. And make a second test and upload another version of that font. All the best! Marius

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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