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Installation Problems

313 Topics 1.2k Posts

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.

  • Can I use OVH as webspace host for Lay Theme?

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    E
    I will try then. Thank you very much for your help!
  • UNEXPECTED ERROR. Help! Deleted entry or still no free activation?

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    arminunruhA
    hey as we talked about already, the activation doesn't work because your server blocks the connection to my license key server. not sure how to solve that.
  • new hosting package

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    R
    Thank you so much! I'm going to try it.
  • License Key

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    mariusjopenM
    Dear @JFA Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Images content doesn't appear

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    mariusjopenM
    Dear @aronsmth on my Safari the content is displayed. But the video is not playing. Can you make a bit more extra content in to test. Some images and text? Best! Marius
  • Disable Menu on Fronpage (Desktop only?)

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    P
    @marvic Please post your solution here. Comments like "Solved it!" don’t help nobody.
  • This topic is deleted!

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  • mobile gridder issues

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    mariusjopenM
    Dear @Pierre-Fave I made a test project to have a look. When creating the mobile Layout you can try this option: [image: 0_1531070704301_Bildschirmfoto 2018-07-08 um 19.24.09.png] Hope that helps! Marius
  • activation key

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    mariusjopenM
    Dear @rosekeser Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Content not showing. HELP!

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    mariusjopenM
    Dear @Lu-Liang yes. Have a look at the link which @mike gave you. That might do the job, Best! Marius
  • This topic is deleted!

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  • project thumbnail not showing

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    mariusjopenM
    Dear @ema-studio it looks like a plugin is causing that error: [image: 0_1528153142192_Bildschirmfoto 2018-06-05 um 00.58.04.png] (Click on the picture to have a closer look) Can you deactivate all plugins and see if the problem remains? Best! Marius
  • Website crashed after wordpress update. Cant get to admin panel.

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    mariusjopenM
    Hi @Robertr can you post an URL to your website? Best! Marius
  • This topic is deleted!

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  • Can't update to version 2.5.5

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    mariusjopenM
    Dear @kurtliedwart can you post a link to your website? Then we can have a look. Thank you! Marius
  • This topic is deleted!

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  • License Key and Migration

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    mariusjopenM
    Dear @Hepta thank you for using LayTheme! Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • image not showing

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    arminunruhA
    also post ur website address
  • Can't update to 2.5.0

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    mariusjopenM
    Perfect!
  • Wordpress panel fail login

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    mariusjopenM
    Dear @Annie best is to contact Dreamhost about this. They will help you, I am sure. Best! Marius
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com