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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
305 Topics 1.1k Posts
  • V

    error: Incompatible archive

    Pinned
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    R
    Thank you Armin
  • O

    can't update

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    arminunruhA
    Don't worry about it!! It's easy to forget with all of the settings that Lay Theme has.
  • N

    webside content gone

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    arminunruhA
    https://neljaphotography.com but your website has content no? Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com can u install a backup plugin like "updraft plus" and configure it to make backups of your website every few weeks?
  • L

    This topic is deleted!

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    No one has replied
  • N

    Problem with lay theme: The style sheet is missing.

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    N
    @arminunruh thanks! It's work
  • D

    The stylesheet is missing.

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    D
    All good, thanks a lot!
  • D

    An error occurred while updating Lay Theme: Update package not available.

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    arminunruhA
    [image: 1756213205264-48f7fbec-cdfb-4c9f-8d10-5361711743d3-image.png] for me it worked you can just download the zip and use that https://kernl-file-uploads.s3.amazonaws.com/uploads/25-08-2025/06-18-56/lay.zip install in appearance - themes - upload theme
  • V

    error

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    4 Posts
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    V
    thanks! we fixed it
  • L

    I cannot update the theme and the key manager is not sending me any emails

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    3 Posts
    997 Views
    L
    solved! Thanks for the quick reply
  • T

    cant get ride of noindex tag

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    arminunruhA
    well there was a request to have noindex on pages that are footers and pages that are page overlays. and it seems that i did it wrong :O :/ i think it wont be re-added no you can keep yoast!
  • V

    expired domain. Can't deactivate licence anymore

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    2 Posts
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    arminunruhA
    just write me info@laytheme.com with key
  • S

    backend doesn`t show my categorie gridder anymore

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    arminunruhA
    i cant see the screenshot! can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • C

    project index not working on retargeted domain

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    arminunruhA
    hey can you configure your domain jacobsboot.com to redirect to .be so that it doesnt show .com anymore
  • L

    temporary use on subdomain

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    L
    Will do, thanks!
  • F

    Carousel add-on does not show up under gridder + more tab

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    arminunruhA
    ok great!
  • L

    Mistake

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    arminunruhA
    yes of course im sending a refund now!
  • L

    license problem

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    3 Posts
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    L
    thank you so much
  • J

    single project and project editor doesn't show up

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    3 Posts
    967 Views
    arminunruhA
    maybe u did a mistake when you migrated. i hope you still got the export / the files you created to do the migration?
  • M

    google analytics problem

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    arminunruhA
    oh hey! i think google changed the code, will have to look at this
  • R

    Hover state for links doesn't work properly

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    935 Views
    arminunruhA
    probably because you applied the color black to the text in the texteditor and now that color overrides the hover color in your texteditor, select your text, then click this button [image: 1729681940257-screenshot-2024-10-23-at-13.12.17.png] you may need to re-apply any textformats then by using the formats dropdown: [image: 1729681958878-screenshot-2024-10-23-at-13.12.36.png]

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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