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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
309 Topics 1.1k Posts
  • J

    License Key

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    2 Posts
    314 Views
    mariusjopenM
    Ola @Janejun96 Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • R

    laytheme Options missing in wp Backend

    5
    1
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    5 Posts
    537 Views
    mariusjopenM
    Dear @Ros_rgb ah. The licenses! Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • A

    Andale Mono on mobile device

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    4 Posts
    548 Views
    mariusjopenM
    Dear Daniel, can you make a test and upload another font. And make a second test and upload another version of that font. All the best! Marius
  • S

    Projects not showing

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    8 Posts
    1k Views
    arminunruhA
    @franziska You can show them the URL http://franziskaebert.de/wp-json/wp/v2/posts/1 And @sk what is your website address? Maybe you can send them the same URL with just your domain in place.
  • R

    License Key Error

    installation license key deactivate domain
    2
    0 Votes
    2 Posts
    473 Views
    arminunruhA
    For any license key questions, please write info@laytheme.com Please provide the email address you used to purchase lay theme
  • L

    Front Page option Missing + Project Thumbnail not function

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    5 Posts
    568 Views
    mariusjopenM
    De nada :-)
  • S

    Problem with install using Multisite.

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    2 Posts
    286 Views
    mariusjopenM
    Hi @Satisfied-Fool not sure how multisite plugins work. But I assume that you need a key for every website you do. So also for a subdomain multisite. All the best! Marius
  • F

    Weird URL ???

    2
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    2 Posts
    315 Views
    mariusjopenM
    Hi @FloMo happy to hear you like LayTheme :-) Can you post a screenshot with the wrong type? Here it works fine… All the best! Marius
  • L

    This topic is deleted!

    1
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    1 Posts
    2 Views
    No one has replied
  • D

    Error after upgrading to WordPress 4.8.3

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    5 Posts
    752 Views
    arminunruhA
    Hey the problem was just that the lay theme damien used was way too old. In case lay theme crashed, always write me an email <3 :)
  • G

    How to install a page scroll? (from page to page)

    4
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    4 Posts
    476 Views
    mariusjopenM
    Hi Gabo, have a search here: http://laythemeforum.com/search?term=anchor&in=titlesposts I hope you find something you can work with. Best! Marius
  • S

    lay key / install new wordpress

    2
    0 Votes
    2 Posts
    404 Views
    mariusjopenM
    Hi @sebastian_e did you try to install LayTheme on your new webshost package? I think you do not need another key. Try to install it and just enter the key. If you run into trouble – let me know! Best! Marius
  • D

    Licence Key

    4
    0 Votes
    4 Posts
    516 Views
    mariusjopenM
    Hi @damien I will ask Armin. Best! Marius
  • P

    Wordpress fatal error when installing Lay Theme

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    12 Posts
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    A
    Hi @mariusjopen No i have upload the theme in the section of wordpress, i try also to upload the theme with filezilla, but i have the same problem. here the screen of the message. [image: 1509359360621-cattura1-resized.png] I have just write an email to Marius@thepeople.world. Thank you Andrea
  • J

    Wordpress Install Failing: missing 'style.css stylesheet'

    4
    0 Votes
    4 Posts
    579 Views
    mariusjopenM
    Hi @JessH happy to hear! What exactly was the trouble? Best! Marius
  • N

    Pro Licence key ran out

    1
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    1 Posts
    337 Views
    No one has replied
  • S

    Heroku compatibility

    4
    0 Votes
    4 Posts
    488 Views
    arminunruhA
    Ok! Maybe this helps?: http://laytheme.com/troubleshooting.html#nothing-shows-up Do you see any errors when opening your browser's console? Can you send me a link?
  • W

    License key missing

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    0 Votes
    9 Posts
    980 Views
    A
    Hello, I'm having the same problem. Can you help please?
  • Z

    Projects and Urls

    4
    0 Votes
    4 Posts
    586 Views
    mariusjopenM
    Hey Darius, totally the best names ever! We should make a party with all arius people. Sadly no girls… I will ask Armin again about the license. Have a great day! Marius
  • P

    License only worked twice

    3
    1 Votes
    3 Posts
    487 Views
    arminunruhA
    I reset the key. Sorry for the wait!

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
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  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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