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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
311 Topics 1.1k Posts
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    This topic is deleted!

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  • J

    HTTP Error /image would not show

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    mariusjopenM
    Dear @Janejun96 I have a feeling that the problem might be connected to your Webhost. Can you try to install LayTheme on a local computer first? Have a look at the application MAMP. It is for free and lets you run Wordpress on your computer. Best! Marius
  • J

    License Key

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    mariusjopenM
    Ola @Janejun96 Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • R

    laytheme Options missing in wp Backend

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    mariusjopenM
    Dear @Ros_rgb ah. The licenses! Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • A

    Andale Mono on mobile device

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    mariusjopenM
    Dear Daniel, can you make a test and upload another font. And make a second test and upload another version of that font. All the best! Marius
  • S

    Projects not showing

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    arminunruhA
    @franziska You can show them the URL http://franziskaebert.de/wp-json/wp/v2/posts/1 And @sk what is your website address? Maybe you can send them the same URL with just your domain in place.
  • R

    License Key Error

    installation license key deactivate domain
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    arminunruhA
    For any license key questions, please write info@laytheme.com Please provide the email address you used to purchase lay theme
  • L

    Front Page option Missing + Project Thumbnail not function

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    mariusjopenM
    De nada :-)
  • S

    Problem with install using Multisite.

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    mariusjopenM
    Hi @Satisfied-Fool not sure how multisite plugins work. But I assume that you need a key for every website you do. So also for a subdomain multisite. All the best! Marius
  • F

    Weird URL ???

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    mariusjopenM
    Hi @FloMo happy to hear you like LayTheme :-) Can you post a screenshot with the wrong type? Here it works fine… All the best! Marius
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    This topic is deleted!

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  • D

    Error after upgrading to WordPress 4.8.3

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    arminunruhA
    Hey the problem was just that the lay theme damien used was way too old. In case lay theme crashed, always write me an email <3 :)
  • G

    How to install a page scroll? (from page to page)

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    mariusjopenM
    Hi Gabo, have a search here: http://laythemeforum.com/search?term=anchor&in=titlesposts I hope you find something you can work with. Best! Marius
  • S

    lay key / install new wordpress

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    mariusjopenM
    Hi @sebastian_e did you try to install LayTheme on your new webshost package? I think you do not need another key. Try to install it and just enter the key. If you run into trouble – let me know! Best! Marius
  • D

    Licence Key

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    mariusjopenM
    Hi @damien I will ask Armin. Best! Marius
  • P

    Wordpress fatal error when installing Lay Theme

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    A
    Hi @mariusjopen No i have upload the theme in the section of wordpress, i try also to upload the theme with filezilla, but i have the same problem. here the screen of the message. [image: 1509359360621-cattura1-resized.png] I have just write an email to Marius@thepeople.world. Thank you Andrea
  • J

    Wordpress Install Failing: missing 'style.css stylesheet'

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    mariusjopenM
    Hi @JessH happy to hear! What exactly was the trouble? Best! Marius
  • N

    Pro Licence key ran out

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  • S

    Heroku compatibility

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    arminunruhA
    Ok! Maybe this helps?: http://laytheme.com/troubleshooting.html#nothing-shows-up Do you see any errors when opening your browser's console? Can you send me a link?
  • W

    License key missing

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    A
    Hello, I'm having the same problem. Can you help please?

For 1on1 paid Lay Theme Coaching, contact: audrey@cyberslayers.work.

We also code custom websites or custom Lay features.
💿 Email us here: 💿
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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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