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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
311 Topics 1.1k Posts
  • GonzaloG

    Images not showing in the website after update

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    GonzaloG
    @arminunruh Yes, sorry I didn't explain myself, as you can see in the example, the latest version of the laytheme doesn't remember the scroll position. The previous version did. Thank you for looking into this!
  • J

    instalation problem

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    J
    @arminunruh Great! It's working. Thank you very much.
  • C

    Re-installation of purchased lay theme after deletion of website

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    arminunruhA
    yes it is! if you can find an email by "gumroad" and inside find some button "view product", that's where you can download it again. If that doesn't work: Just send your license key and invoice to info@laytheme.com
  • maxheinemannM

    This topic is deleted!

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  • I

    Fixed Column

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    mariusjopenM
    Dear @IRS This is a tricky one. You basically need to use the footer and make it a fixed element. For example the left column. Then you can use the main content as a right column. CSS magic involved! I think there was something about this in the forum already. Best and good luck! Marius
  • E

    step 2 (Categories - Work)

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    mariusjopenM
    Dear @Eneab to be able to display all your projects in the category page, you best create a project-thumbnail gird which you can find under more You can also place the projects manually. Best! Marius
  • A

    Unable to install outdated version

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    mariusjopenM
    Dear @agata-rocha Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • M

    Lost registration + activation error

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    4 Posts
    170 Views
    mariusjopenM
    Dear @midnightspecial great! Best! Marius
  • M

    Unexpected Error upon License Key validation

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    3 Posts
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    arminunruhA
    Thanks, we are already writing emails about this.
  • P

    This topic is deleted!

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  • J

    scroll vertical bar doesn't show

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    mariusjopenM
    Dear @joaograma nice! Thank you for letting us know! Best! Marius
  • dmncnD

    Pages are blank after migration

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    mariusjopenM
    Dear @dmncn ah perfect! Best! Marius
  • R

    New Lay Theme website while existing website still active

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    109 Views
    mariusjopenM
    Dear @ryanbartaby you set up Wordpress and layTheme under a subdomain. Once the website is ready you point the domain to that folder. Best is to ask Dreamhost for this. Always be sure :-) Best! Marius
  • L

    This topic is deleted!

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  • Z

    Lay Theme Pro License Key only worked once

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    2 Posts
    128 Views
    arminunruhA
    Have a license key related issue? Write an email to info@laytheme.com and provide the email you used to purchase lay theme.
  • B

    Reset License Key

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    mariusjopenM
    Dear @bryanballa best is to write an email to info@laytheme.com. Marius
  • L

    This topic is deleted!

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  • E

    Hosting Plan (Tophost.it)

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    mariusjopenM
    Ciao, claro!
  • S

    License key inquiry

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    2 Posts
    145 Views
    mariusjopenM
    Dear @seungeun Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • M

    License doesn't work

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    mariusjopenM
    Dear @mattiaparodi Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius

For 1on1 paid Lay Theme Coaching, contact: audrey@cyberslayers.work.

We also code custom websites or custom Lay features.
šŸ’æ Email us here: šŸ’æ
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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