Skip to content

Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
311 Topics 1.1k Posts
  • Hosting Plan (One.com)

    2
    0 Votes
    2 Posts
    332 Views
    mariusjopenM
    Dear @danny the Starter should be possible. You will need to install Wordpress yourself I would give the provider a quick call to be sure. Best! Marius
  • Wordpress auto-reinstalled – key is not valid anymore

    2
    0 Votes
    2 Posts
    172 Views
    mariusjopenM
    Dear @SP_SP_SP best is to get Dreamhost on the line. Best! Marius
  • license key invalid

    3
    0 Votes
    3 Posts
    229 Views
    M
    @mariusjopen said in license key invalid: info@laytheme.com thx
  • URL change - website down

    9
    0 Votes
    9 Posts
    867 Views
    mariusjopenM
    Dear @edgrbnz thank you! Good input! Marius
  • Moving from local MAMP server to live (hosted by Strato)

    2
    2
    0 Votes
    2 Posts
    324 Views
    mariusjopenM
    Dear @timg best is to ask your provider. That can be anything. Best! Marius
  • Create Dropdown Menu

    2
    0 Votes
    2 Posts
    211 Views
    mariusjopenM
    Dear @pberg in the forum are several threads about that :-) Best! Marius
  • Set up Homepage with Subdomains

    4
    0 Votes
    4 Posts
    328 Views
    mariusjopenM
    Cool! Happy to help!
  • Licence Key doesn't work

    2
    0 Votes
    2 Posts
    139 Views
    mariusjopenM
    Dear @Junic Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Unable to install the lightbox plugin

    3
    1
    0 Votes
    3 Posts
    279 Views
    G
    Hi Marius, I solved it by activating a newer PHP version at my webhost. This did the trick. But thank you for the reply! Best, Gina
  • Hide Menu on the front page

    2
    0 Votes
    2 Posts
    345 Views
    mariusjopenM
    Dear @camc didi you have a look here? http://laytheme.com/documentation.html#custom-css-styling Can you post a link? Best! Marius
  • Acces to content made with standard WP text editor

    4
    0 Votes
    4 Posts
    354 Views
    arminunruhA
    Oh how about having 2 websites, one is the new lay theme website and the other is the old one you could also remove the following line in /lay/setup/setup.php "remove_post_type_support( 'post', 'editor' );" using an ftp client to modify the file
  • License key invalid

    2
    0 Votes
    2 Posts
    236 Views
    mariusjopenM
    Dear @jul-gordon Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Moving a Lay Theme website - which WP plugin?

    6
    0 Votes
    6 Posts
    458 Views
    mariusjopenM
    Dear @danny I answered your email :-D Best! Marius
  • License Key

    2
    0 Votes
    2 Posts
    279 Views
    mariusjopenM
    Dear @violaepler Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • No License Key

    2
    0 Votes
    2 Posts
    254 Views
    mariusjopenM
    Dear @lmpa92 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • License Change

    3
    0 Votes
    3 Posts
    223 Views
    edgrbnzE
    Mail sent! All fine! Hope you’re doing well, too! Cheers!
  • Licence Key Request

    7
    0 Votes
    7 Posts
    650 Views
    arminunruhA
    Hey I'm rlly sorry I wasn't responsive. The email works again and please send your license key related requests to info@laytheme.com
  • Webhosting 1&1

    6
    0 Votes
    6 Posts
    520 Views
    edgrbnzE
    Strato should work just fine.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • Activation not possible

    activate license deactivate
    2
    0 Votes
    2 Posts
    379 Views
    mariusjopenM
    Dear @Bene can you tell us what you did? Did you change something in the theme? Best! Marius

For 1on1 paid Lay Theme Coaching, contact: audrey@cyberslayers.work.

We also code custom websites or custom Lay features.
πŸ’Ώ Email us here: πŸ’Ώ
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com