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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
306 Topics 1.1k Posts
  • P

    Create Dropdown Menu

    2
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    2 Posts
    197 Views
    mariusjopenM
    Dear @pberg in the forum are several threads about that :-) Best! Marius
  • P

    Set up Homepage with Subdomains

    4
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    4 Posts
    263 Views
    mariusjopenM
    Cool! Happy to help!
  • J

    Licence Key doesn't work

    2
    0 Votes
    2 Posts
    128 Views
    mariusjopenM
    Dear @Junic Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • G

    Unable to install the lightbox plugin

    3
    1
    0 Votes
    3 Posts
    255 Views
    G
    Hi Marius, I solved it by activating a newer PHP version at my webhost. This did the trick. But thank you for the reply! Best, Gina
  • C

    Hide Menu on the front page

    2
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    2 Posts
    324 Views
    mariusjopenM
    Dear @camc didi you have a look here? http://laytheme.com/documentation.html#custom-css-styling Can you post a link? Best! Marius
  • R

    Acces to content made with standard WP text editor

    4
    0 Votes
    4 Posts
    309 Views
    arminunruhA
    Oh how about having 2 websites, one is the new lay theme website and the other is the old one you could also remove the following line in /lay/setup/setup.php "remove_post_type_support( 'post', 'editor' );" using an ftp client to modify the file
  • J

    License key invalid

    2
    0 Votes
    2 Posts
    215 Views
    mariusjopenM
    Dear @jul-gordon Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • D

    Moving a Lay Theme website - which WP plugin?

    6
    0 Votes
    6 Posts
    412 Views
    mariusjopenM
    Dear @danny I answered your email :-D Best! Marius
  • V

    License Key

    2
    0 Votes
    2 Posts
    227 Views
    mariusjopenM
    Dear @violaepler Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • L

    No License Key

    2
    0 Votes
    2 Posts
    224 Views
    mariusjopenM
    Dear @lmpa92 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • edgrbnzE

    License Change

    3
    0 Votes
    3 Posts
    213 Views
    edgrbnzE
    Mail sent! All fine! Hope you’re doing well, too! Cheers!
  • J

    Licence Key Request

    7
    0 Votes
    7 Posts
    543 Views
    arminunruhA
    Hey I'm rlly sorry I wasn't responsive. The email works again and please send your license key related requests to info@laytheme.com
  • D

    Webhosting 1&1

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    0 Votes
    6 Posts
    506 Views
    edgrbnzE
    Strato should work just fine.
  • franziF

    This topic is deleted!

    1
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    1 Posts
    2 Views
    No one has replied
  • B

    Activation not possible

    activate license deactivate
    2
    0 Votes
    2 Posts
    281 Views
    mariusjopenM
    Dear @Bene can you tell us what you did? Did you change something in the theme? Best! Marius
  • R

    Cant install Laytheme.zip

    2
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    2 Posts
    265 Views
    mariusjopenM
    Dear @radim can you ask your provider what is the problem? The theme should not be too big to exceeds the upload limit. Maybe your provider has a different limit. Best! Marius
  • V

    413 Error-Message after placing (!! already succesfully uploaded !! ) content.

    11
    0 Votes
    11 Posts
    861 Views
    mariusjopenM
    Dear @vonMatthias there should be no limit. But maybe a reinstall is a good idea. Best! Marius
  • P

    Problem by updating to newest version

    5
    0 Votes
    5 Posts
    386 Views
    arminunruhA
    oh sounds like you or someone changed the theme files directly and put custom code into the files. then when you update, these files are overwritten
  • U

    License key issue

    2
    0 Votes
    2 Posts
    200 Views
    mariusjopenM
    Dear @unrod75 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • CKC

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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