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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
309 Topics 1.1k Posts
  • M

    license key invalid

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    3 Posts
    178 Views
    M
    @mariusjopen said in license key invalid: info@laytheme.com thx
  • D

    URL change - website down

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    9 Posts
    793 Views
    mariusjopenM
    Dear @edgrbnz thank you! Good input! Marius
  • T

    Moving from local MAMP server to live (hosted by Strato)

    2
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    mariusjopenM
    Dear @timg best is to ask your provider. That can be anything. Best! Marius
  • P

    Create Dropdown Menu

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    2 Posts
    198 Views
    mariusjopenM
    Dear @pberg in the forum are several threads about that :-) Best! Marius
  • P

    Set up Homepage with Subdomains

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    4 Posts
    290 Views
    mariusjopenM
    Cool! Happy to help!
  • J

    Licence Key doesn't work

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    2 Posts
    128 Views
    mariusjopenM
    Dear @Junic Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • G

    Unable to install the lightbox plugin

    3
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    3 Posts
    263 Views
    G
    Hi Marius, I solved it by activating a newer PHP version at my webhost. This did the trick. But thank you for the reply! Best, Gina
  • C

    Hide Menu on the front page

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    2 Posts
    328 Views
    mariusjopenM
    Dear @camc didi you have a look here? http://laytheme.com/documentation.html#custom-css-styling Can you post a link? Best! Marius
  • R

    Acces to content made with standard WP text editor

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    4 Posts
    316 Views
    arminunruhA
    Oh how about having 2 websites, one is the new lay theme website and the other is the old one you could also remove the following line in /lay/setup/setup.php "remove_post_type_support( 'post', 'editor' );" using an ftp client to modify the file
  • J

    License key invalid

    2
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    2 Posts
    219 Views
    mariusjopenM
    Dear @jul-gordon Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • D

    Moving a Lay Theme website - which WP plugin?

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    6 Posts
    425 Views
    mariusjopenM
    Dear @danny I answered your email :-D Best! Marius
  • V

    License Key

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    2 Posts
    240 Views
    mariusjopenM
    Dear @violaepler Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • L

    No License Key

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    2 Posts
    229 Views
    mariusjopenM
    Dear @lmpa92 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • edgrbnzE

    License Change

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    3 Posts
    221 Views
    edgrbnzE
    Mail sent! All fine! Hope you’re doing well, too! Cheers!
  • J

    Licence Key Request

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    7 Posts
    557 Views
    arminunruhA
    Hey I'm rlly sorry I wasn't responsive. The email works again and please send your license key related requests to info@laytheme.com
  • D

    Webhosting 1&1

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    6 Posts
    512 Views
    edgrbnzE
    Strato should work just fine.
  • franziF

    This topic is deleted!

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    1 Posts
    2 Views
    No one has replied
  • B

    Activation not possible

    activate license deactivate
    2
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    2 Posts
    311 Views
    mariusjopenM
    Dear @Bene can you tell us what you did? Did you change something in the theme? Best! Marius
  • R

    Cant install Laytheme.zip

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    2 Posts
    267 Views
    mariusjopenM
    Dear @radim can you ask your provider what is the problem? The theme should not be too big to exceeds the upload limit. Maybe your provider has a different limit. Best! Marius
  • V

    413 Error-Message after placing (!! already succesfully uploaded !! ) content.

    11
    0 Votes
    11 Posts
    879 Views
    mariusjopenM
    Dear @vonMatthias there should be no limit. But maybe a reinstall is a good idea. Best! Marius

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
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