Woocommerce problem (I think)
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Hi. I'm a completely computer illiterate older person attempting to take over the setup of a website/shop. There seems to be a problem that I haven't been able to figure out how to solve. For some reason product images load up to the front/homepage when published. This began when after following your instructions on setting up the shop/woocommerce and was made to leave a field in a drop down box empty instead of it saying 'shop'. Can't tell you what it's called as this particular section in you documentation isn't loading. Another issue is that pages are not loading from the menu, neither the shop-page nor the info/journal page.
There are suggestions in the forum for what to do before seeking assistance/advise but being unfamiliar with all of this I´m terrified of trying them out in case the whole thing collapses. Is there anyone out there that can assist a person who has spent large part of two days dealing with this. -
hey, can you please send me the wp-admon login info, some screenshots, and a description of where exactly I can see the error to info@laytheme.com?
Along with a link to this topic so I have some context
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Thank you for responding, I´m immensely grateful. I want to begin by apologizing for not having carried out the 'Before you post' instructions. I don't understand what these actions mean and fear that the site if I start fiddling with something I don't understand. Anyway, there are 2 problems that prevent me from carrying on but they might be related. Google and Woocommerce claim that, after trying all their suggestions without luck, that this is a Lay Theme issue. First: When I publish (make public) the product pages they appear on the home page (see screenshots). Second: Webshop page and Blog page don't appear, only the menu. I access the site through one.com using The site is m-ku or m-ku.dk. Many thanks.
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oh hey, the login doesn't work for me. Can you send it to my email address? Don't post it here, please, and share the link to this topic too to my email address.
https://www.m-ku.dk/wp-login.php?redirect_to=https%3A%2F%2Fwww.m-ku.dk%2Fwp-admin%2F&reauth=1
Can you please only share the access to this, not to your web hosting webhost?
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Email sent to info@laytheme.com
We also code custom websites or bespoke Lay features. Drop me a line at info@laytheme.com or check out my work at arminunruh.com.
Want to support my work? paypal.me/arminunruh
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it