Online shop and product thumbnail grid element not showing

[Richard]

Dear @kerstin_cool

Could you please Test with:

Only Lay Theme and Woocommerce installed and updated.

No third-party plugins (temporarily deactivate them)

No Custom Code </>

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Talk soon & Best wishes 🌝

Richard

[kerstin_cool]

Thank you, I did that. The only code that could be custom is Google Analytics but I don't know where the web designer put it. I am not an WordPress or web There is no gridder as you see in the image. It was there before updating Lay Theme. expert unfortunately.

[Richard]

Dear @kerstin_cool

Thanks for the update, the Google Analytics is likely in:

Lay Options > Custom CSS & HTML > Custom <Head> Content

Worth checking out if there is anything suspect there. 🔍

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In your screenshot "PayPal checkout is almost ready".

Do you have the PayPal payments installed? These threads may help, Armin references issue with PayPal:

http://laythemeforum.com/topic/6983/fatal-error-after-update-woocommerce-paypal-payments/3

http://laythemeforum.com/topic/7078/woo-commerce-payments-gridder-disappears/7

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Talk soon & best wishes

Richard

[kerstin_cool]

I don't want to use Paypal. I didn't activate it, only bank transfer.

[kerstin_cool]

Google Anaytics wasn't a problem before...

[Richard]

Dear @kerstin_cool

Have sent you a message via Chats ✨

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Thank you for supporting Lay Theme

Richard

[pascal]

Hey there,
I have the same problem. How did you solve it?

Shop, Cart page etc not working (white page). When Twenty Twenty-one theme is activated everything works fine.

No plugins, no custom code. Only custom font.

http://s882631967.online.de/shop/

[Richard]

Dear @pascal

Hard to say from the initial page - i may have to login to get a better idea of whats going on (Note: do not disclose your personal details on the thread- only via 'Chats' 🌝)

Could you also make sure your carousel plugin is up to date as well as Lay Theme - you may need to go into > appearance > themes > lay theme to check for the update if it is not prompted.

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Talk soon Pascal & have a wonderful day 🏖

Richard

[pascal]

Turning off "Cover for pages" option in Lay Options fixed this for me.

oof...this took a while... :)

[Richard]

Amazing! thanks for the update @pascal this is great for others in the future, will keep this in mind, as well as letting Armin know 🌝

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Best wishes

Richard

[nnscnc]

I have the same problem the gridder does not appear, even if I turned the cover mode off …

[arminunruh]

hello do you have a link?
did you try all the steps in the blue box? here
https://laytheme.com/support.html