Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.4k Posts
  • Gridder has disappeared

    4
    1
    0 Votes
    4 Posts
    72 Views
    arminunruhA
    great! i have answered you. probably its because your lay theme is very outdated, version 3 and we are on version 10 currently :D
  • adding table element makes gridder disappear

    2
    1
    0 Votes
    2 Posts
    42 Views
    arminunruhA
    oh yea will be fixed with an update that i will release later today
  • Arrive on thumbnail grid doesn't show all projects

    13
    0 Votes
    13 Posts
    272 Views
    arminunruhA
    hi @mosha Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • News element 'load more' bugged in new update

    6
    0 Votes
    6 Posts
    114 Views
    S
    Amazing, thank you so much!
  • woo commerce product grid thumbnail image rollover stopped working

    2
    0 Votes
    2 Posts
    41 Views
    arminunruhA
    interesting! i just checked and for me it works. Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • Again: Project thumbnail Grid does not show all Projects

    9
    0 Votes
    9 Posts
    147 Views
    dafvD
    It's working! Thank you @arminunruh
  • vimeo embedded in element grid - slow on mobile and scroll issue

    12
    0 Votes
    12 Posts
    233 Views
    arminunruhA
    ok with the next update, if you play back a html5video and its unmuted, then any other playing unmuted html5 video will be paused
  • 0 Votes
    4 Posts
    33 Views
    T
    Thank you very much @arminunruh! Now it runs perfect! :)
  • category has a white section I didn't add

    4
    0 Votes
    4 Posts
    51 Views
    arminunruhA
    great catch alasdair17!! maybe it was the frame top setting in the gridder
  • Error accessing the site

    2
    1
    0 Votes
    2 Posts
    19 Views
    arminunruhA
    in your FTP, in the wp-config.php file you can set WP_DEBUG_LOG to false so change this: define( 'WP_DEBUG', true ); to this: define( 'WP_DEBUG', false ); I think these warnings show up when you have a older version of qtranslate-XT installed. you can get the latest version of qTranslate-XT here: https://github.com/qTranslate/qtranslate-xt/releases click here (red circle) to download it [image: 1767367117224-8298e288-28f3-4435-a5b4-f40c2a4441f8-image.png]
  • Password protected page makes the whole website password protected

    4
    0 Votes
    4 Posts
    98 Views
    arminunruhA
    ok interesting, i would like to take a closer look to see why this happens on your site. Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • Element Grid thumbnails appear pixelated on larger screens

    5
    0 Votes
    5 Posts
    101 Views
    arminunruhA
    hey i fixed it now on your website! will be included in the next update
  • html5 video not playing (only showing thumbnail) with Lay video controls

    9
    0 Votes
    9 Posts
    154 Views
    dafvD
    Ah, I see :/ My goal was to have the autoplay feature on, but if it's not supported on other browsers, I'll keep the autoplay off with custom controls on (and unmuted by default). Thanks anyway!
  • Desktop and mobile switch boxes not showing

    3
    1
    0 Votes
    3 Posts
    60 Views
    arminunruhA
    also make sure your license key is enabled in lay options -> license key
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • expand row link not working inside table element

    5
    0 Votes
    5 Posts
    129 Views
    dafvD
    Of course... 🤦‍♂️ That was a previous code I forgot to delete. Thank you!
  • Splitscreen website for mobile

    2
    0 Votes
    2 Posts
    42 Views
    arminunruhA
    i see youre using a custom phone grid. make sure the css for the splitscreen website is in "custom css for desktop version". so basically, make sure the css that currently works for you is not in the "custom css" field, but make sure its in "custom css for desktop". then, add this in "custom css for phone version": body>.lay-content #custom-phone-grid, body>.lay-content #footer-region { height: 100%; position: fixed; top: 0; overflow-y: scroll; overflow: -moz-scrollbars-none; scrollbar-width: none; -webkit-overflow-scrolling: touch; } body>.lay-content #footer-region { left: 0; width: 50%; } body>.lay-content #footer{ box-sizing: border-box; min-height: 100%; } body>.lay-content #custom-phone-grid { right: 0; width: 50%; box-sizing: border-box; } ::-webkit-scrollbar { display: none; } basically its the same css as for the desktop version, but since you're using a custom phone grid layout, were using #custom-phone-grid instead of #grid
  • Active Menu Point styling with text formats?

    5
    0 Votes
    5 Posts
    113 Views
    M
    NICE! I have also decided to go a different route this time. But seeing it on the horizon is cool …
  • Tablet settings on textformats

    2
    0 Votes
    2 Posts
    38 Views
    arminunruhA
    yea will be fixed with the next update
  • Big problem here with licenses

    3
    1 Votes
    3 Posts
    92 Views
    arminunruhA
    the license key server was down for a day thats why it didnt work :O

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com