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  • Saving Menu downloads a php file instead of saving it

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    RichardR
    Dear @Anha Very strange, i have not seen this before, a user on Stackoverflow registers the same problem: https://stackoverflow.com/questions/40849997/wordpress-when-trying-to-save-a-menu-item-in-wp-admin-nav-menus-php-a-download For testing i would make sure of the following 🌝 Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) https://laytheme.com/troubleshooting.html If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Talk soon Richard
  • Projects with password does not view in a Project Thumbnail Grid.

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    RichardR
    Dear @dnlbrv Thanks for the Bug report, i will forward this ✅ If you wish to revert to a previous version of Lay Theme feel free to email: lostfiles@laytheme.com Best Richard
  • Font: «ü» is not showing correctly in Safari

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    RichardR
    Dear @Eeva Does the problem «ü» umlaut exist anymore on http://liviaweishaupt.ch Since then have your changed to MS Mincho. I may need to come back later if the problem is resolved for you 🌝 Best wishes Richard
  • Mobile Page Font differs from Website Font with same Font selected

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    RichardR
    Dear Regine @RR Currently the font being displayed is "Montserrat-Regular" , is this the wrong font? it should be 'Impact'. Currently it's set to the font 'default' in your Text format's https://laytheme.com/documentation/textformats-and-webfonts.html [image: 1652851029214-screen-shot-2022-05-18-at-5.15.42-pm.png] Are you using Custom phone layouts and the text has not been properly assigned in the Text Element? Best ✨ Richard
  • Image not displayed on mobile

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    RichardR
    Dear Regine @RR "where they´re not displayed." Are you having trouble with an image that 'is not' displaying or that there is an image that 'should not' be displayed. Sorry for clarification, i appreciate your description and know that we all come from different countries 🌝 Here i am testing the on a true mobile: [image: 1652850767458-screen-shot-2022-05-18-at-5.09.46-pm.png] Talk soon Regine and have a wonderful day 🌻 Richard
  • Menu not working

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    RichardR
    Thank you @Baliner !!! ⭐️
  • Mobile fixed text glitching on scroll

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    RichardR
    Dear Allie @allie-heesh I understand if you do not wish to publish your current website on the Thread. Thanks for the video as well, i am assuming the custom class fixedabout is this central text box. Likely we need to change the CSS to work better then. If you feel comfortable you can send me a message via 'chats' and we can talk there 🌼 An alternative would be to email via: licensekeys@laytheme.com I am happy to work with whatever suits you, have a wonderful day Allie. Best Richard
  • Licence key / customizer not working

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    RichardR
    Dear Willy @willylamers You will not be able to update Lay Theme if it is not registered. 🌝 "can I not use Lay Theme on a sub directory (joyce.willylamers.nl) with the same single licence I use on my main domain? (www.willylamers.nl)?" Your License key will store the activations based on URL address. Because a sub-domain is still a different website/address (even though it shares the parent domain) it will be considered a separate activation. You can always activate the License key on your testing/development site and then when you are ready send an email to : licensekeys@laytheme.com and get that activation removed. Another alternative is to send an email and ask for the newest version of Lay Theme and install it on your Wordpress. Hope this helps & best wishes Richard
  • Left side of the Gridder Frame not displaying correct distance

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    RichardR
    Thanks for the update @Financial have a wonderful day & thank you for supporting Lay Theme! ⭐️
  • Category not showing gridder options

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    RichardR
    Dear Lisa @lisajasch Please try the following debugging steps: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) https://laytheme.com/troubleshooting.html Best 🌝 Richard
  • right click in gridder with mac (ctrl+click) not working in safari

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    RichardR
    Dear @Noradavis Both right-clicking with a mouse and Control-clicking works for me with the current Lay Theme (mac). Are you able to try this on a different browser. Best Richard
  • Project-Index Text is cropped

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    S
    thank you very much!
  • Element Grid Lightbox Caption

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    RichardR
    Dear Susan @susan39 Thank you for updating the thread to say this is solved, have a wonderful day! 🌅 Best Richard
  • Carousels not appearing when page is set to "Private" or "Draft"

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    RichardR
    Dear @FHT Thanks for the Bug report. I am unable to recreate the Carousel issue with all variations of Private/Draft. For this reason the problem may be local to your wordpress. Are you able to share a screenshot of your settings or any other helpful info? Did you have plugins installed that worked on Status and visibility? Best Richard
  • Cannot place image in mobile Grid & Jpgs dont show on mobile

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    No one has replied
  • Projects with password does not view in a Project Thumbnail Grid.

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    D
    Nice, thanks!
  • Projects with password does not view in a Project Thumbnail Grid.

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    D
    Perfect, thanxs a lot!
  • image-hover not working

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    RichardR
    Dear @romanecmoisan If you would like me to take a closer look at this problem, feel free to message me via 'Chats' with your login details, i can then inspect. Note: please do not disclose any private info on the Thread itself 🌝 Best Richard
  • Broken link in carousel

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    RichardR
    Dear @MathiasBC Have replied to your message 🌝 Best Richard
  • Polylang Category Translations not linked

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    RichardR
    Thanks @arminunruh ! 💪
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