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3.1k Topics 14.4k Posts
  • vimeo bug arrow

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    RichardR
    Dear Marion @marion-guillard Thank you for the Bug report ๐Ÿ› I am having trouble recreating the issue with the same Video being played: [image: 1625562174253-screen-shot-2021-07-06-at-9.01.04-pm-resized.png] [image: 1625562176438-screen-shot-2021-07-06-at-9.01.16-pm-resized.png] Could you please describe more the Bug? Wish to understand better ๐ŸŒ Talk soon and best wishes Marion Richard
  • Intro image does'nt work

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    RichardR
    Dear @Loris Is this line of code needed? have you come to a solution since we last talked? ๐ŸŒ Best wishes Richard
  • project overview bug

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    RichardR
    Dear @v1ncent Could you please post a link to your website for better inspection ๐Ÿ” Also if you are able to make sure of the following steps before proceeding please: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จPlease update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Also if you wish to send me a message via 'Chats' to discuss the issue this is also good! โœจ Talk soon Vincent & have a wonderful day ๐ŸŒ Richard
  • Mobile Menu Burger no longer visible

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    RichardR
    Dear @Micha Could you please post a link to your website so that it may be inspected ๐Ÿ” Best wishes & talk soon ๐ŸŒ Richard
  • Customize Menu not showing up -- tried all the trouble shooting tips

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    RichardR
    Dear @blakeyb Have sent you a message via 'Chats' โœจ Best wishes & talk soon Richard
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  • Trouble With MouseOver Video Thumbnails

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    RichardR
    Dear @oluismoreira Have sent you a message via 'Chats' โœจ Best Wishes Richard
  • Font changes in Safari

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    RichardR
    Dear @Sunnyi Have sent you a message via 'Chats' โœจ Best wishes Richard
  • images not show

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    RichardR
    Dear @yshaolin Lay Theme is not compatible with Elementor Currently ๐ŸŒผ Apologies for any Inconvenience this may cause. Sincerely Richard
  • costumizer resets, page loses settings, slider doesnt work

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    H
    @arminunruh hi there thanks for you answer. i did try so, but it wouldnt change anything. for now it works, i just didnt use the project arrows and the page is handed over. so i guess for that page you its not an issue anymore. thanks for your answer! hanna
  • Polylang Pro/Polylang for WooCommerce bugs

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    doorofperceptionD
    Agreed. I also find it especially frustrating because Polylang is mentioned in the documentation as the plugin of choice. I just switched from WPML because I thought that would finally fix it. In my opinion, Laytheme should not make the claim of supporting multilanguage (I love Lay, but this gives me trouble for years). @Bella thank you for sharing the problem regarding the duplication of content. I'm glad I haven't bought the Pro version yet. If this doesn't work and every translated page starts empty, this plugin is almost useless I would say. Because a gridder page can be quite complex and to rebuild it again every time is impossible. Good Luck to us. Please share your findings. BEN
  • Text Editor not working

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    RichardR
    Dear Daniel @bb_daniel Have sent you a message via 'chats' โœจ Sincerely Richard
  • 'Publish' button is not working

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    RichardR
    Dear @Agnes3000 Could you please make sure of the following before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จ Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. Additionally take a look at https://laytheme.com/troubleshooting.htmlโ€จfor known problems. Talk soon & best wishes Agnes ๐ŸŒ Richard
  • lay-col-needs-leftframe-margin

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    daniD
    Yes that makes sense, but in this case the first element is a graphic, not text (curtain graphic at top).
  • Gridder-Object gets deleted when editing attributes.

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    arminunruhA
    Thanks, will be fixed with the next update
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    arminunruhA
    hm yea the feature doesnt work at all in any way when the cover feature is enabled. let me see if i can fix this, im writing it down
  • laytheme loading issues โ€“ frontend and backend

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    arminunruhA
    great website! mmh it seems to work well for me could you try a different wifi or try and connect to your internet through a hotspot or ask your webhost if maybe there's an issue with the server?
  • Adjusting top frame bug

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    arminunruhA
    hello this was fixed with the last update

I also code custom websites or custom Lay features.
๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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