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3.1k Topics 14.5k Posts
  • Navigation in carousels not working on phone after videos

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    L
    We updated the addon and now it works again! Thank you so much :)
  • 0 Votes
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    arminunruhA
    please read this http://laytheme.com/documentation.html#custom-phone-layouts and read it carefully, this is by design and you can turn it off
  • Page fault when using image hover add on

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    arminunruhA
    hey man in the text above it says "The website does not show correctly on the frontend? Please clear your cache of your cache plugin, disable all plugins and remove all custom CSS and JS and see if the problem persists. If your host does caching also clear your WordPress website's cache." Some plugin you had activated caused some errors… I disabled all of your plugins and now it works. Please read the text and follow the instructions cause often times that solves many issues, and then u don't need to wait for us to try and fix things
  • simple link to page#anchor doesn't work since update 3.3.9

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    M
    @arminunruh yeah works perfectly again! Thanks a lot! Thats why I love LayTheme so much... Your work is awesome!
  • I can't see my content

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    RichardR
    Dear @fredyatb A first option is to De-activate The Plugin and then Re-activate it. Also Are there other Plugins that may be interfering & is everything up to date? Maybe this isn't the answer that you were looking for but sometimes it can be a first step to fix the problem. Sincerely Richard
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    RichardR
    Dear @Markus Great that you found the source of the problem :) This is good information for others in the Future Thank you for using Lay Theme and adding to the community Best wishes Sincerlely Richard
  • Custom Cursor Bug After Update

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    RichardR
    Dear @Phil-Gibson Cool website! Great use of Prev - Next / LINK Cursor really like it :) Im not seeing the flickering when i inspect your website but possibly i am missing something? Is there a specific part that i should be paying attention to? Do you mean when the Cursor changes to become the "Select Text }{ I -bar symbol? if you get what i mean? Best wishes Richard
  • Lightbox Images still skipping

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    B
    Thanks Armin! Works great.
  • Lightbox skipping images

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    K
    No skipping anymore with Lightbox v1.5.2 Thanks!
  • Scripts with scroll functions have stopped working on several sites

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    arminunruhA
    hey please use 'jQuery' instead of '$' (without the '')
  • Parallax breaking Project Thumbnail Hover effect

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    willcanningW
    You should be able to see what I'm talking about now at http://treylyons.com/category/video-2
  • This topic is deleted!

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    No one has replied
  • Image resolution is bad in Internet Explorer ie11

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    RichardR
    Dear @klju923 Thank you for your Patience Internet explorer has always been a difficult one but we try to find support for it as best we can. One option that we could recommend to see if anything is solved is by applying: "never show resized versions of images" in "Lay Options" In addition to this, if that isn't successful do you have any third-party plugins installed that may be causing issues? Does de-activating them improve anything? I hope this provides a start to a solution As always Thank you for using Lay Theme and for sticking with us & apologies for inconvenience with IE 11 Sincerely Richard
  • Space above cover image appears when resizing

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    RichardR
    Dear @wakec @edgrbnz Another Success story :) Best Wishes and have a wonderful day Sincerely Richard
  • All pictures are gone

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    RichardR
    Dear @doorofperception I assume that the problem is gone as i can view the website? Let me know if i am wrong :) Thank you for using Lay Theme Sincerely Richard
  • Second Drop-down menu wanted

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    RichardR
    Dear @funkyou I can see your problem :) I hope you are using the CSS I think you are, Maybe you could reply/post the specific CSS just to be sure :) The CSS normally given for a sub-menu targets: nav.primary Which is your Top-left corner menu ( the primary one ) However your Top-right corner menu is targeted/called with: nav.second_menu [image: 1595950220443-screen-shot-2020-07-28-at-5.29.00-pm.png] If you are able, try to use the same CSS for the secondary menu but change the targeted "Primary" to the second menu? Does this make sense :) Let me know i hope it provides you with the solution you are looking for! As always thank you for Using Lay Theme Best wishes Richard
  • No fade-transition to page with Contact Form 7 Shortcode.

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    RichardR
    Dear @fr It is difficult when working with Third-party plugins to know what exactly the problem is, In the past we have had difficulties with Contact form 7 but made a few compatibility updates since then, However there are always bugs that persist. Is it please possible to update all plugins and Lay theme? Maybe you have already tried this Thank you for your patience and apologies that we do not have such a direct answer/solution. We cannot guarantee that Lay Theme will work perfectly with other Third-party plugins. Sincerely Richard
  • Fullscreen Slider Addon Continuous Horizontal

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    RichardR
    Dear @Cristian You are correct :) When wanting your slideshow to loop continuously we would normally click this checkbox, However because you wish it to stop at the last slide you will leave this checkbox "un-checked" - "empty" I hope this help you Best wishes and thank you for using Lay Theme Richard
  • I cannot unsynch elements in phone layout

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    RichardR
    Dear @maxmanavi How did the problem persist over the week, did you manage to come to a solution? Or does the Bug still persist? If so i will put it in our Bug report for further inspection Thank you for your Patience & using Lay Theme Best wishes Richard
  • Multiple mobile menus

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    S
    Hi Richard, thanks for getting back. I looked into all the options about mobile but can't seem to find any solution. Whenever I'm setting the menu for mobile, only the last one is visible. You got my page correctly.

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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