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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
312 Topics 1.1k Posts
  • Reinstalling from scratch

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    jenswindolfJ
    Thanks! Worked fine!
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  • Webfont Installer doesn´t work

    webfonts woff
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    arminunruhA
    Hey apspencer! I just checked myfonts cause i have a webfont there too. When im using the "webfont kit builder" then I'm getting these files: [image: upload-d165d810-0fb7-46ae-b186-51785293c28e.png] I then rename the .woff file to myfont.woff cause lay theme doesnt support fontfiles that start with a number in their filename. Then I upload the font and it works. If you are doing the same and it does not work for you, please send me your webfontkit to armin.unruh@gmail.com along with a link to this topic
  • Lay Theme moving from Local Server to Live Site

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    arminunruhA
    Hey kim! When exporting with migrate db, afaik you only export 1 file which is a gzipped sql file. Or just a sql file. Should look like this: db2597341-migrate-20160827085604.sql or db2597341-migrate-20160825173231.sql.gz This line of text contains all Customize settings. Search for the word "pa_icon" and find some text that looks like: "pa… What you are referring to here only applies if everything worked but your customize settings are lost after you imported the database. Actually this is a pretty rare case, but I had this problem once.
  • domain exchange

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    arminunruhA
    Hey! Please follow this guide: http://laytheme.com/documentation.html#moving-website where it says "Changing the URL of your website but staying on the same webhost"
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  • installation error, stylesheet missing in zip file?

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    arminunruhA
    hello, yes this can happen if you upload the zip that you get. You need to unpack the zip as mentioned in http://laytheme.com/installation.html "Step 3". Inside there is a file called "lay.zip" and thats the one you need to upload. You probably figured this out by yourself but I'm just posting this in case others experience this problem. :)
  • All-inkl.com path error

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    arminunruhA
    Hey, yes all-inkl is especially problematic with wordpress. For this host often the htaccess isn't writeable and the uploads folder isn't writable.
  • Laytheme 1.8.0 — License key

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    arminunruhA
    alright, you got an email!
  • Purchased Lay Theme, No E-Mail with Download-Link

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    arminunruhA
    hey felix, i just switched to another provider for selling lay theme. I guess now this shouldn't happen anymore.
  • Purchased Lay Theme - Cant find dowloaded data

    stupid download key zip
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    arminunruhA
    ah ok thx a lot!! :+1:
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  • 0 Votes
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    arminunruhA
    Hey! Hmm, I think transferring your domain takes some time. Meanwhile you should have gotten a different web-address from bluehost to access your website. Can you ask them about this problem please? I hope it will work :)
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  • Worpress Public/Private-Options

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    arminunruhA
    Hey Carola, Ok will write that down and take a look at that! Right now there is no quick fix i think.
  • Migration failed

    migrating migration
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    arminunruhA
    Hey Anna, Yeah I need to do a video tutorial for migrating one day. I think for beginners that's not so easy to do. Please send these infos to my email armin.unruh@gmail.com website address address of new lay theme website login to wordpress backend ftp server/host, ftp username, ftp password login to webhost (a webhost is where you got your webspace) Then I can migrate for u!
  • content not showing - WP setup in /new

    wordpress homepage
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    arminunruhA
    Hey can you please send me a link of your website? is it possible that the content doesn't show up because WP is not installed at the website root but in a /new directory? Hmm no I think that should work
  • 403 Error – Tried all the troubleshooting suggestions

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    arminunruhA
    Hey, can you post your url?
  • Alt"text"

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    T
    Hi Armin, thanks. It works. think I only needed to update all projects :)
  • Pretty Permalinks problem.

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