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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
312 Topics 1.1k Posts
  • S

    Theme crashed - because of Polylang?

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    arminunruhA
    sure, with the next update it'll be compatible with older versions of php
  • K

    Unable to update lay theme / to login wp admin

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    arminunruhA
    hey take a look at this: https://laytheme.com/troubleshooting.html#critical-error
  • S

    Splitscreen / option missing

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    S
    @arminunruh Yes, thank you, found it!!
  • T

    Lay theme crash after update (can't access wordpress)

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    T
    It worked! Thank you very much for your help and your quick aanswer! :)
  • K

    website is just showing frontpage and redirects to myurl.de/local; wp-admin is not showing up.

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    arminunruhA
    so basically try and either export your database use a texteditor to replace the wrong urls with the right ones and then import your database again a part of this youtube video explains it: https://laytheme.com/documentation/moving-website.html or just redo the whole site export / import process that you may have used a plugin like duplicator for
  • S

    After latest update rows not working correct

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • F

    Theme broke: Stylesheet is missing after updating

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    F
    Thank you, it worked. Now it looks just like it should again
  • F

    This topic is deleted!

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    1 Posts
    7 Views
    No one has replied
  • D

    Critical error message

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    4 Posts
    557 Views
    arminunruhA
    yes please do so! can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? i need your ftp login too
  • B

    Theme broke after update. v3.5.4.

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    B
    @arminunruh Email sent. Thank you!
  • E

    No zip file received

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    4 Posts
    295 Views
    arminunruhA
    there should be an email by gumroad with the files
  • A

    Can't find my license key

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    2 Posts
    178 Views
    arminunruhA
    hey sorry! i sent an email
  • B

    Bought Domain on orangewebsite - will it work?

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    F
    @Bloodred you would also have to get a Webhosting plan with a "database", because you need a webspace and a database to host and install Wordpress/Laytheme. Maybe you could take a look if orangewebsites offer this. There is a difference between Wordpress.com and Wordpress.org. See here for more info: https://laytheme.com/installation.html
  • K

    manage-licenseactivation cannot be loaded

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    arminunruhA
    hey i think we emailed right and you reinstalled wordpress and then it worked
  • J

    Update, media is not shown

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • A

    No Content after activated laytheme

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    185 Views
    arminunruhA
    hey there, other theme's content doesnt work with lay theme unfortunately but i think i just sent you a refund right
  • S

    After adding wordpress and then laytheme to the existing website it hasn't updated for three weeks now

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    arminunruhA
    hey there, sorry does it work now? can you send your /wp-admin/ login to info@laytheme.com
  • R

    Key reset

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    1 Posts
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    No one has replied
  • B

    Reached maximum allowable domains

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    2 Posts
    338 Views
    RichardR
    Dear @bequillard Lay Theme activations can be reset if desired. Feel free to email me at licensekeys@laytheme.com with your License key and i can remove the activation 🌝 Best wishes Richard
  • W

    Blurry images on phone version

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    889 Views
    RichardR
    Dear @craigfeldspar I see in the "never show resized versions setting": "Normally, when appropriate, Lay Theme uses automatically generated smaller image sizes to speed up loading. This setting does not apply to the phone version. Activate this if your images seem blurry." This is probably due to loading speeds on mobile devices. talk soon Richard
Online Users
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