Unable to install the lightbox plugin

[ginab]

Hi there,

I never had any problems with installing laytheme plugins, but right now I am unable to install my recently purchased lightbox plugin. After clicking on "Install" with my safari (12.1) or chrome browser it says the plugin doesn't contain any files:

.

What could be wrong?
Thanks in advance & bests,
Gina

[mariusjopen]

Dear @ginab
ah a bummer!
Is LayTheme and Wordpress up to date?

Best!

Marius

[ginab]

Hi Marius,

I solved it by activating a newer PHP version at my webhost. This did the trick.

But thank you for the reply!
Best, Gina