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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. "Customizer" page not working

"Customizer" page not working

Scheduled Pinned Locked Moved Bug Reports
15 Posts 6 Posters 1.4k Views 1 Watching
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  • S
    S
    studentdesigner
    wrote on last edited by
    #5

    Hello
    I have sent you a chat. Thank you!

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    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #6

      Dear @studentdesigner
      I deactivated all the plugins and the problem remains. I hope that they still work like you intended after my deactivation. Please check.

      The URL which shows up when you open the CUSTOMIZER page looks a bit strange and seems to be related to a plugin-issue:
      Bildschirmfoto 2020-01-15 um 12.23.10.png

      We will have another look.

      Best!

      Marius

      www.mariusjopen.world

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      • A
        A
        andrej
        wrote on last edited by
        #7

        Hi,
        same problem. I ve only set up page as a homepage and when I came back it didn't work anymore. What should I do?

        Thank you in advance!

        Screen Shot 2020-01-15 at 5.23.03 PM.png

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        • S
          S
          studentdesigner
          wrote on last edited by
          #8
          This post is deleted!
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          • S
            S
            studentdesigner
            wrote on last edited by
            #9

            Hello Marius

            Thank you for trying. Everything still works and looks fine. I don't know what I did with plugins to make the Customizer page disappear! Thank you so much for your help. I will be waiting.

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            • deMenouillardD
              deMenouillardD
              deMenouillard
              wrote on last edited by
              #10

              Hi there,

              I face the same issue on a website i'm currently developping.
              I can provide the links + admin codes if necessary.
              Deactivating plugins and/or custom JS did not change anything.

              Thanks in advance.

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              • mariusjopenM
                mariusjopenM
                mariusjopen
                Global Moderator
                wrote on last edited by
                #11

                Dear @studentdesigner
                we are looking into it!

                Best!

                Marius

                www.mariusjopen.world

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                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #12

                  Hey everybody and @mariusjopen
                  This was solved like a month ago please use search...
                  Or look at this: http://laytheme.com/troubleshooting.html#customizer-does-not-show-up

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                  • S
                    S
                    studentdesigner
                    wrote on last edited by
                    #13

                    @arminunruh

                    Oh my gosh! Why did I not see this before? It works! Thank you very much!

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                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #14

                      hehe because i just added it!

                      but yeah i searched for the problem myself using the search function in the forum here and it is kind of hard to find :O

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                      • emgeofficeE
                        emgeofficeE
                        emgeoffice
                        wrote on last edited by emgeoffice
                        #15
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