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  3. Internal Server Error when updating pages

Internal Server Error when updating pages

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  • P
    P
    purdy19
    wrote on last edited by
    #1

    Every time I try and update content on my pages, I'm getting an Internal Server Error. I've been onto my hosting account and everything is fine their end. If I disable the theme I'm able to make updates and I've checked that I'm running on the latest version...any reason this would be happening?

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    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @purdy19

      Is it possible to post a link to your website or maybe i am assuming correctly that you have disabled Lay Theme for the time being to work further?

      Do you have Third-party plugins installed that when de-activated allow Lay Theme to operate?

      Best Wishes
      Richard

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      • RichardR
        RichardR
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear @purdy19

        I wanted to follow up and Apologise if my suggestion didn't help you find a solution.

        If de-activating any third-party-plugins and temporarily removing any Custom CSS,HTML, & JS additions does not isolate the problem

        Then please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
        And we will take a deeper look.

        Thank you for you Patience, For using Lay Theme and for being Awesome :)

        Sincerely
        Richard

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