Loading lay theme page via instagram mobile app browser not working

[felix_rabe]

Hi folks,

i have a linktree in my instagram description that is referring to my lay theme portfolio site. But the site doesn't load properly when i want to access it via the instagram mobile app ;-( is there a fix for this?

Thanks in advance
Felix

[pk]

@fr i have the same problem

[Richard]

Dear Felix & @pk @fr

Sorry to hear about this,
Unsure about the issue, going off surface level

However some first steps of debugging if you will:

• Wordpress, Lay Theme & Laytheme's Addons are all up to date?

• Any Custom CSS or JS that may interfere is temporarily removed.

• And third-party plugins de-activated to see if this resolves the issue.

Let me knowhow you go and will forward this if the above done help

Have a wonderful day :)
Richard

[pk]

Everything updated
And deaktivated !

Regards

[arminunruh]

can you update lay theme again now and see if it works?

[felix_rabe]

@arminunruh works fine, thank you!

[AdamCsokaKeller]

Hello, my website is csokakeller.com and I am facing a similar issue, yet only via Safari - on mobile. I've followed all your instructions, turned off all the plug-ins updated everything and tested all the native Laytheme plug ins. The mobile version of my website ( it's functionality ) is running on the foundation of the Laytheme full screen slider. Yet when you click on my website via Instagram, the slider plug-in completely messes up the layout and moves the text down. When I turn the Full Screen Slider plug in off of course it messes with the way my mobile landing page is built. Is there anything you would reccomend me doing ?

[AdamCsokaKeller]

[arminunruh]

yep mh im taking a look now, sorry for the wait

[arminunruh]

hey so what ure saying is when i click on about, then the layout is wrong right?
because when i just visit your website in the ig browser, it looks right!

[arminunruh]

i will release an update in like 5 minutes that should fix it! thanks for the patience!