Website is not showing

[luluhu]

Hi there,

I hope you are well. We are experiencing problems with our website werner-frei.ch.

It all worked fine until I’ve installed the lay theme carousel plugin, which I’ve purchased today. I could install it and added it on some sites, but when I’ve updated them, it wouldn’t show. A few hours later the entire website ist not showing anymore.

Thanks so much and have a good evening,
Laura&Anni

[Richard]

Dear @luluhu

I am able to view your Website on both Chrome and Safari, are you using a different Browser?

It did take a little while for the cover page to load.

• Wordpress, Lay Theme & Laytheme's Addons are all up to date?

• Any Custom CSS or JS that may interfere is temporarily removed.

• Any third-party plugins de-activated to see if this resolves the issue.

• License key not activated - (in website blank situations or button not available)

Seasons Greetings and Best wishes
Richard