Customizer won't Load

[Elli]

Hello everybody,

I have been working on my website and suddenly the customizer won't load anymore.
I've tried the suggestion from a previous post on the forum to change the language of the profile setting but that doesn't work either...

Any ideas?

Cheers.

[Richard]

Dear @Elli

As a first step if you could check please :)

• Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
• Any Custom CSS or JS that may interfere is temporarily removed.
• Any third-party plugins de-activated to see if this resolves the issue.
• If using a WordPress Cache plugin, disable it or clear your cache.
• License key not activated - (in website blank situations or button not available)
• If your WordPress Dashboard shows a warning "PHP Update required"
• please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon :)

Richard